Senior Network Communication Specialist (Real-Time)

Senior Network Communication Specialist (Real-time) page is loaded## Senior Network Communication Specialist (Real-time)locations : Takapunatime type : Full timeposted on : Posted Todaytime left to apply : End Date : October 14,

• (11 days left to apply)job requisition id : JR-
• Develop and deliver communication strategies and plans to ensure customers can confidently navigate the transport network
• Manage and update real time content in digital channels including the AT Mobile app, AT and NZTA Journey Planner websites, social media pages, Google Maps, digital motorway signs.
• Based in Takapuna – Auckland Transport Operations Centre
• Full-time, Permanent position
• Mainly office hours Mon-Fri with some early morning, late evening and weekend work required.
• Te Whiwhinga mahi | The opportunity
• Our Network Communications - Real Time team is responsible for communicating transport changes and disruption through digital channels to ensure customers can confidently navigate the transport network.If you've worked in digital marketing, social media, a digital newsroom, websites, app and digital content, media, SEO or a similar area and are interested in being part of an exciting, real-time team that keeps the Auckland motorway and public transport network running, this could be the role for you.This team is a new joint team with Auckland Transport and NZTA and we are at the beginning of a journey to bring communications together for an integrated "One Network" approach on behalf of both organisations.As Senior Network & Disruption Communication Specialist (Real time), you will play a key role in defining and delivering the strategy, including reviewing and improving communications channels, technology and real-time processes in the control room at the Auckland Transport Operations Centre (ATOC).

Your work will focus largely on reactive / real time issues e.g. major rail disruptions, emergency services incidents or protests, and your work will help our customers get the information they need; in the channels they need them, to improve their travel experience across the city.You will work in a matrix environment with media, marketing, transport planning, and multiple agencies including AT, NZTA, NZ Police, media agencies and infrastructure project, creative and communication teams, to ensure ATOC maintains a high standard of consistent, external communications about the transport network.Key responsibilities include :

You will also have knowledge of, or a willingness to gain an appreciation of Te Tiriti o Waitangi (the Treaty of Waitangi) as it applies in the public service.ATOC is a joint venture between Auckland Transport and NZ Transport Agency Waka Kotahi which works behind the scenes to ensure our network keeps moving and that whoever uses it has a safe and efficient journey.Based at Smales Farm in Takapuna, ATOC is a 24 / 7 operation responsible for real-time monitoring of the network for both planned and unplanned events, ensuring the right responses are made in a timely manner to deliver safe journeys for our customers.

Additionally, this centre is the eyes and ears of the urban and highway One Network, monitoring a total of over 11,000km of state highways, alongside the Wellington Transport Operation Centre (WTOC).

We recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values.

Please let us know if you need any support or have any access requirements that will help you through the recruitment process.Please note that we may begin shortlisting as we receive applications.

We encourage early applications as we may withdraw the advertising at any time.

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