Network Communication Specialist, Real Time, Digital Channels

## Mo tenei turanga mahi | About this role

• Develop and deliver communications to ensure customers can confidently navigate the transport network
• Manage and update real time content in digital channels including the AT Mobile app, AT and NZTA Journey Planner websites, social media pages, Google Maps, digital motorway signs.
• Based in Takapuna - Auckland Transport Operations Centre
• Full-time, Permanent position, Late shift hours : 12 : 30pm to 9 : 00pm
• Te Whiwhinga mahi | The opportunity'
• ' Our Network Communications - Real Time team is responsible for the development and implementation of communication plans and daily operation of real time digital channels to ensure customers can confidently navigate the transport network and be informed of changes or disruptions.

If you've worked in digital marketing, social media, a digital newsroom, websites, app and digital content, SEO or a similar area and are interested in being part of an exciting, real time team that keeps the Auckland motorway and public transport network running, this could be the role for you.

As a Network Communication Specialist, you will be a critical part of the Auckland Transport Operations Centre (ATOC), planning and delivering our communications response to incidents and emergencies in real time.

You'll ensure Aucklanders get the information they need; in the channels they need them, to improve their travel experience across the city when there are changes to transport routes or disruptions.

You will work in a matrix environment with media, marketing, transport planning, multiple agencies including Auckland Transport, NZTA, NZ Police, media agencies and infrastructure project teams to ensure we maintain a high standard of consistent, external communications about the transport network.

Key responsibilities include :

This position will cover late shift hours : 12 : 30pm to 9 : 00pm from Monday to Friday, or Wednesday to Sunday.

You will also have knowledge of, or a willingness to gain an appreciation of Te Tiriti o Waitangi (the Treaty of Waitangi) as it applies in the public service.ATOC is a joint venture between Auckland Transport and NZ Transport Agency Waka Kotahi which works behind the scenes to ensure our network keeps moving and that whoever uses it has a safe and efficient journey.

Based at Smales Farm in Takapuna, ATOC is a 24 / 7 operation responsible for real-time monitoring of the network for both planned and unplanned events, ensuring the right responses are made in a timely manner to deliver safe journeys for our customers.

Additionally, this centre is the eyes and ears of the urban and highway One Network, monitoring a total of over 11,000km of state highways, alongside the Wellington Transport Operation Centre (WTOC).

Along with our including 5 weeks annual leave, we offer the NZTA Life, Income Protection and Critical Illness Insurance scheme for permanent employees.

We recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values.

Please let us know if you need any support or have any access requirements that will help you through the recruitment process.Please note that we may begin shortlisting as we receive applications.

We encourage early applications as we may withdraw the advertising at any time.

| Location : | Auckland |

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