Night Manager (Full-Time)

We are seeking a full-time experienced Night Manager to oversee all overnight operations ensuring residents receive exceptional customer service.

We are seeking a Night Manager to join our inaugural team at UniLodge Auckland Central in Auckland.

You will be responsible for all overnight operations ensuring residents receive a consistently exceptional experience.

You shall be performing various administrative and support services and fostering a safe, secure and healthy living environment.

ABOUT THE ROLE

40 hours per week across a Tuesday to Saturday roster

Manage, record and promptly resolve issues or emergencies that arise while on duty

Represent as after-hours management, taking full responsibility of the building operations

Act as a professional "Mentor" to residents and form a friendly and open point of contact for assistance, information and welfare

Assist with after-hours check in's & customer service enquiries

Maintaining a full and detailed log of all incidents and call-outs throughout each shift

Complete all back or front-office duties as handed over by day team

Perform perimeter checks, manage in-house quiet hours, attend to emergencies and lockouts

Respond to student incidents over the shift and maintain a clean and organised hall

ABOUT YOU

Experience in providing hands-on operational security and incident management in a residential setting

Previous Front Office experience in a Supervisor or Manager position within a student accommodation or hotel environment

You love living nocturnally and thrive off working a night-time roster and have experience working night hours

Highly developed interpersonal skills with the ability to problem-solve and manage conflicts

A focus on service and quality with the passion to deliver outstanding experiences

Police Vetting Check (must be willing to obtain)

WHY UNILODGE

UniLodge specialise in student accommodation and have been an industry market leader since

The UniLodge Living Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in every city in mainland Australian and New Zealand; and we employ a team of over

• staff across our business.

We optimise tenancy for owners and create thriving communities.

Across our workforce we have built an enviable culture of trust, engagement, collaboration, and fun.

Our residents come from diverse backgrounds, and we want our teams to reflect this.

Our people are the heart of our business, and their contributions are valued and celebrated.

We invest in the wellbeing and professional development of our team, offering access to ongoing training and professional development, career progression, development reviews, and employee assistance program (EAP) services.

We acknowledge that everyone leads unique lives, and therefore offer various leave options including study leave, parental leave entitlements, etc.

APPLY NOW

If you're interested in working with us, please submit your application as soon as possible - outlining all the amazing qualities and skills you can bring to our team.

UniLodge reserves the right to withdraw this advertisement at any time.

Candidates will be progressed as applications are received, rather than after the advertisement closure date.

All final applicants for this position will be required to provide evidence of a criminal record check.

Please note that people with criminal records are not automatically barred from applying for this position.

Each application will be considered on its merits.

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