Central Processing Officer | Central Rotorua

## Mo tenei turanga mahi | About this role

• Permanent, full time
• hours per week
• Central Rotorua location
• Starting Salary : $61,
• with annual progression
• Start Date : Monday, 19 January
• We have a unique role in supporting New Zealanders that touches the lives of most people at some point in their life's journey.

We do a lot of different things, and we're proud that we play a very important role in people's lives every day.This is an important role.

Every action you take impacts lives.

Simply put, people count on us.

We help New Zealanders become safe, strong, and independent.

You'll provide essential financial assistance support for clients and their whanau.

In addition to your processing responsibilities, you'll engage in client service through outbound phone calls.

Your excellent conversational skills will enable you to complete outbound calls and can talk to MSD clients.Our team is responsible for many different work areas such as the processing of online income declarations updating clients' change in circumstances, managing requests for information from other government agencies like IRD & NZ Police, processing reviews, and processing online applications for income support.We provide a positive and progressive work environment, where we all support each other to achieve excellent outcomes for clients.

Our modern training approach ensures you'll receive plenty of support to succeed in your role.

Your ability to lead conversations with empathy and sensitivity will contribute to creating a positive experience for clients.

Using computer systems comes easy to you, and you're happy to take responsibility for your work and help your team succeed.

As our vision is to have a workplace where everyone has a sense of purpose and feels supported.

A cover letter is not required, as you will be prompted to answer the following questions in the application form : Note : Your responses to the application questions are essential to our assessment process.

All applications must be made online.We're working within tight deadlines, so please ensure your contact details are correct and that you're available to respond via email or phone.

To maximise your chances of being considered, we recommend applying early.

Please take the time to thoroughly complete the application questions and ensure your CV is up to date.To be eligible for this position, you must be a New Zealand or Australian Citizen or a New Zealand Permanent Resident at the time of application.If you have any questions about the role, please contact Te Ana Ulale at

While a typical starting salary is $61,

This will ensure that your myHR employee profile is visible as an internal candidate.If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

| Location : | Bay of Plenty |

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