Store Leader

Store Leader

Full time

Roster : Monday, Tuesday, Wednesday & Friday 9am - 6pm

Thursday 9am - 3 : 30pm

Come work for Travelex, the world’s largest foreign exchange company! Founded in 1976, Travelex has over 1,100 stores across the globe. We are passionate about retail and travel, but most importantly, we pride ourselves on providing the best customer service in the industry as we play a vital part in our customer’s travel journey .

The opportunity : We are looking for self-motivated, friendly retail experts seeking a new challenge to lead our Retail Team. You will be the face of Travelex, representing our brand by promoting our exciting travel money products. To run a profitable Travelex business in line with our standards, company philosophies, and operational systems. The store leader is responsible for the overall performance of their assigned store, reporting into the area manager.

Key accountabilities

Grow Sales and profitability of the store including i ncrease on online / ATM sales

Customer retention and market share growth

Feedback and reviews collected digitally – Google reviews / Facebook / Instagram

Identify , report, and resolve risks to a safe, secure and compliant working environment

Achievement of individual and store sales goals / deadlines on a daily basis

Lead by example in behavior, attitude and sales performance

Conduct and engage internal support with ongoing training and in store development

Drive best practice including performance management

Conduct monthly one-on-one and store wide sales meetings to ensure for effective individual plan to action

Ability to build and manage relationships across all levels, internally and externally

Communicate , track and drive incentives

Your experience :

Self-aware, open-minded with a high degree of personal and professional integrity

Positive – can-do attitude, with the drive to win

The ability to build and manage relationships, developing trust and credibility with customers, partners, peers, teams, internal and external stakeholders

The ability to analyze issues and re solve issues in a timely manner

Ability to prioritize – work on multiple tasks at the same time, completing within required time frame and to a quality standard

At Travelex, our colleagues are our core. You will be joining a workplace that offers :

Development opportunities that will see you thrive and advance your career

Comprehensive training conducted by specialized trainers

A positive and team-oriented workplace culture that values work-life balance and is inclusive and supportive

Ongoing benefits such as Paid Parental leave, health & wellbeing programs, social club and more

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