Event Cinemas Queen Street, Gold Class Cinema Sales Attendant FIXED TERM

Event Cinemas Queen Street, Gold Class Cinema Sales Attendant FIXED TERM

Event Cinemas Queen Street, Level 3 Metro Building, Auckland, Auckland, New Zealand

Posted Thursday 30 October 2025 at 11 : 00 am

Purpose of Position :

To ensure the ultimate movie-going experience for all patrons of Gold Class. Represent the Gold Class brand with a positive and attentive service experience. To ensure all guests are fully aware and able to experience the Gold Class concept – combining Hospitality, F+B and Cinema.

KEY TASK EXPECTED RESULT

Point of Sale - Selling Tickets, Food & Drink

• All patrons receive prompt, efficient service with a smile and positive demeanour.
• Patrons are charged the correct price and are given correct change.
• Patrons are sold the correct ticket for the movie they wish to see.
• Where there is doubt about the age of patrons, identification is sighted prior to selling tickets for restricted movies. This will also apply to the sale of alcohol.
• All voucher exchanges are recorded on the computer.
• There is zero variance in the till balance at the end of each shift, or there is an adequate explanation for a positive or negative variance (unders or overs).
• Wastages and breakages are minimal but when they occur, they are correctly recorded.
• Where “runner” duties are being performed, bar and other stocks are replenished at all times and efficient back up is provided to other POS / Bar staff.
• All surfaces and equipment are left scrupulously clean at all times.
• Table service is offered whenever possible; guests are seated and all aspects covered prior to film.
• All areas fully stocked and ready between sessions
• Computer checked regarding deliveries-orders assembled in a timely manner with minimal wastage.

Safety and health of patrons and staff

Floor duties- Food and Beverage Service, Cinema duties

Special Duties

Knowledge, experience and skills required :

Education NCEA mathematics or equivalent

Experience / knowledge Experience in a customer service-oriented business Food and Beverage service

Specific skills Cash handling Hospitality training

Hospitality or customer service experience

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