Assistant Service Manager

This is a unique opportunity to join a high-performing, customer-focused workshop where no two days are the same.In this pivotal role, you will work closely with the owner and manager to ensure the smooth operation of the business.Your responsibilities will span customer service, workshop control, parts coordination, and technical support, with customer service and workshop leadership at the forefront.We are looking for someone who is adaptive, professional, and eager to grow.You will be exposed to the entire end-to-end process of the business, beginning with service advising, with the clear opportunity to develop into a full management role.BenefitsGreat work life balance with stable hours and a positive workplace cultureCareer growth pathwayA package that rewards your skills and contributionWork with a forward-thinking, customer-focused team that values youExposure to all aspects of workshop operations across multiple automotive brandsDay To Day ResponsibilitiesDeliver exceptional customer service and build trusted relationships with clientsOversee daily workshop control, ensuring jobs are scheduled and completed efficientlySupport quoting, billing, and parts coordination to keep the operation running seamlesslyProvide technical understanding to assist the workshop team where neededContribute to team development and help drive performance in a fast-paced environmentAbout YouA trade-qualified Automotive Mechanic / Auto Electrician or proven experience supporting technical teamsExperience across multiple automotive brandsStrong multitasking skills, with the ability to thrive in a high-performance environmentClear, confident communication skills with both customers and team membersA drive to continuously learn and step up into leadership responsibilitiesOur client is a forward-thinking, supportive, independent full-service workshop that values people as much as their customers.If you are ready to be part of a business where you will be valued, supported, and given the opportunity to grow into management, we want to hear from you.Apply now with an up to date CV and cover letter.If you would like further information, please contact Matt at Muster on 09 394 7444.

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