Payments Analyst- Medeor

Company Overview

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

Medtech

Medtech is the market-leading provider of primary health tech solutions in New Zealand. We provide advanced practice management software and other state-of-the-art health technology solutions that enable health professionals to provide ‘healthier care’.

Medeor Payments

Medeor is an embedded payments company providing services to healthcare software companies and providers across New Zealand and Australia. Our goal is to help practitioners practice. We achieve this by solving high value problems in partner software, leveraging all aspects of the payments cycle. We partner with software companies across all healthcare sectors, including primary care, hospitals, dental, allied health, specialists, pharmacy and more. We use our unique knowledge of both healthcare and payments to create valuable practitioner services which reduce errors, friction and ultimately free‑up time for the provision of care. Medeor is a subsidiary of Medtech Global Pty Ltd. Both Medeor and Medeor are wholly‑owned by Banyan Software.

Responsibilities

• Manage the onboarding of new Merchants in a formal, regulated environment, working with third party providers and liaising directly with the Merchant as required
• Orchestrating the implementation of Medeor services, once the Merchant has been onboarded, working with partner software companies, terminal partners and Merchants
• Monitoring payment transaction processing, managing any exceptions as required (under the oversight of Manager, Payment Operations), in order to monitor and mitigate risk
• Maintaining the Merchant Management process and database in accordance with Medeor policies, ensuring it is always accurate
• Liaising with L1 Customer Care teams in partner software companies
• Managing robust payment operations – ensuring that all batch processing is under effective operational control
• Facilitate resolution of problems with payments partners, and improve processes as a result to drive continuous improvement
• When required, work closely with Compliance Manager to manage day‑to‑day flow of payments, and manage and mitigate risk
• Overseeing the production and delivery of Customer Reports and Extracts
• Maintain good working relationships with participants of the payments supply chain vendors
• Following policies and procedures; completing tasks correctly and on time; supporting the company’s goals and values
• Ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
• Participating in Internal and External audits
• Continuously look for opportunities to improve the payments operations processes

What I Bring To The Role

Diversity, Equity, Inclusion & Equal Employment Opportunity

Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Beware of Recruitment Scams

We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment.

Protect Yourself By Following These Steps

Seniority level

Entry level

Employment type

Full‑time

Job function

Accounting / Auditing and Finance

Industries

Software Development

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