Customer Service - NZ

Who we are?

You may not have heard of AMES Australasia before, but we can almost guarantee you own something we’ve brought to market. Our products are in the hands, sheds, homes and backyards of people all across Australia and New Zealand. We exist to design, create and efficiently supply innovative products that enhance the homes, landscapes and lifestyles of all our customers.

At our core, though, we are problem-solvers. We put our customers’ needs at the heart of our decisions, and we have been first to market with innumerable innovations over the decades, fuelled by a combination of customer insights, in-house R&D capability, and carefully selected partnerships that drive us to be better.

We can do all of this because we’re really picky about who we choose to join us. We hire people who care about the work, and care for each other. We believe that organisations need to be about purpose as well as profit. And we give our people opportunities that help them realise both their personal and professional potential, through these values :

• Keep our Customers FIRST
• Have a positive, caring and family attitude
• Keep it real. open and honest… always.
• BE the change we seek
• Have a passion for winning
• Make it Happen
• Seek ‘Win-Wins’ for all
• Treasure creativity
• CELEBRATE… together

We also enjoy the backing of The AMES Companies, Inc (the largest suppliers of non-powered landscaping products in the United States), as a subsidiary of Griffon Corporation (NYSE : GFF).

We are AMES Australasia. Want to join us?

About the role :

We are currently looking for a part-time Customer Service Officer to join our Head Office team based in Rosedale Auckland. In line with our vision, we pride ourselves with ensuring our customers always have a positive experience when buying our products and liaising with our team. With that in mind, we are looking for somebody who has excellent listening and communication skills, a positive attitude and a willingness to learn our product range!

Job tasks and responsibilities include :

S kills and experience :

Above all, you'll fit within the AMES family, sharing ideas and enhancing an already strong culture within the business.

On Offer :

Please note : Only successful applicants will be contacted.