This job offer is not available in your country.
Customer Service & Sales Consultant - Full Time - Auckland Central
THLAuckland, Auckland, New Zealand30+ days ago
Job descriptionMinimum of 3 years' experience in customer service / contact centre (preferably in the tourism / hospitality industry) Positive, enthusiastic, and proactive attitude Demonstrated sales skills Outgoing personality and team player Ability to relate to the backpacker market and the Kiwi Experience brand Effective verbal and written communication skills, especially with non-native English speakers Tough-minded and able to manage tough decisions Competent computer user with the ability to learn new systems Demonstrated administration skills in a customer service environment Great problem-solving skills and adaptability to change Ability to work on a flexible roster, including weekends and public holidays Greet people enthusiastically and provide sound solutions to queries Respond professionally to all enquiries fully and accurately Assist with booking requests, problem resolution, and general information Sell suitable products and up-sell when appropriate Efficiently process bookings for agents, passengers, drivers, hostels, and other associated companies Provide details of relevant offers and seek a sale from every enquiry Ensure all monies are accounted for and entered correctly into the systems Maintain accuracy while updating manifests by phone and complete all daily tasks Work effectively and contribute to both the immediate reservations team and the wider Kiwi crew Ensure the office is secure at night and the front counter is not left unmanned during office hours Support the Customer Experience Manager, Operations Manager, Supervisors, and fellow colleagues as required Actively participate in the thl Health and Safety system Perform other duties as required A supportive and dynamic work environment Opportunities for growth and development Competitive pay and benefits
Customer Service & Sales Consultant - Full Time - Auckland Central
- Organize unforgettable holidays and ensure high customer satisfaction.
- Join a dynamic team with opportunities for growth and development.
- Be part of an award-winning company with a focus on authentic experiences and sustainability.
Organize unforgettable holidays with Kiwi Experience. Assist operations, ensure safety, profitability, and high customer satisfaction. Apply now!
About Us : Kiwi Experience is an award-winning tour operator that connects thousands of people on a yearly basis with unforgettable, personalised experiences. As part of Tourism Holdings Limited (thl), we are dedicated to providing our customers with the best possible Kiwi adventure. With over 35 years in the industry, Kiwi Experience offers a guided yet flexible travel experience, allowing passengers to explore New Zealand at their own pace. Our local driver guides are experts in New Zealand's culture and destinations, ensuring a hassle-free and enriching journey.
The Role : As a Customer Service & Sales Consultant, you will organise and provide our customers with itinerary and product recommendations. You will assist the operations and on-road teams to ensure Kiwi Experience runs safely, profitably, and delivers high customer satisfaction.
Key Criteria :
Responsibilities :
What We Offer :
If you are passionate about providing exceptional customer experiences and meet the key criteria, apply now to join our team at Kiwi Experience!
#J-18808-Ljbffr
Create a job alert for this search
Customer Service Consultant • Auckland, Auckland, New Zealand
Related jobs
- Promoted
- New!
Business Development Partner - Auckland
StudentUniverseWorkFromHome, Auckland, New Zealand Business Development Partner - Auckland.Drive growth across New Zealand’s independent travel network.This is a dynamic sales role focused on acquiring new business and building strong relationships...Show moreLast updated: 7 hours ago
- Promoted
Sales Consultant - Auckland Airport
SWAROVSKIAuckland, Auckland, New Zealand Sales Consultant - Auckland Airport.At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe...Show moreLast updated: 30+ days ago
- Promoted
Sales - Community Specialist - Multi Locations in Auckland
Apple Inc.Albert-Eden, Auckland, New Zealand Sales - Community Specialist - Multi Locations in Auckland.Mount Albert, Auckland, New Zealand Sales and Business Development.
The people here at Apple don’t just create products — they make the kin...Show moreLast updated: 30+ days ago
- Promoted
- New!
Business Development Partner - Auckland
Flight Centre Travel GroupWorkFromHome, Auckland, New Zealand Open up the world to those who want to see _ whakatuwhera te ao ki te hunga e hiahia ana ki te kite.Drive growth across New Zealand’s independent travel network.
This is a dynamic sales role focused...Show moreLast updated: 7 hours ago
- Promoted
Customer Service Consultant
SmartmotorhomesAuckland, Auckland, New Zealand Have you dreamed of a job that combines your love of the outdoors and exploring New Zealand with meaningful work? Looking to join a thriving tourism company where your skills make a real impact? Wa...Show moreLast updated: 16 days ago
- Promoted
Sales Consultant
Stellar RecruitmentAuckland, Auckland, New Zealand Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.TMC Trailers is a leading manufacturer of truck trailer and truck bodies, offering top-tier solutions ...Show moreLast updated: 30+ days ago
- Promoted
Sales Consultant- Travel Money - Central and South Auckland
Travel Money NZAuckland, Auckland, New Zealand Sales Consultant – Travel Money – Central and South Auckland.Join Travel Money NZ as a part‑time Sales Consultant and help customers get more out of their holiday.
Travel Money NZ is part of New Zea...Show moreLast updated: 1 day ago
- Promoted
Customer Service Consultant
Wilderness Motorhomes LtdAuckland, Auckland, New Zealand Have you dreamed of a job that combines your love of the outdoors and exploring New Zealand with meaningful work? Looking to join a thriving tourism company where your skills make a real impact? Wa...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Consultant Job in Mangere, Auckland – SEEK
International Travel CollegeAuckland, Auckland, New Zealand Have you dreamed of a job that combines your love of the outdoors and exploring New Zealand with meaningful work? Looking to join a thriving tourism company where your skills make a real impact? Wa...Show moreLast updated: 16 days ago
- Promoted
Sales Consultant- Travel Money - Central and South Auckland
Flight Centre Travel GroupAuckland, Auckland, New Zealand Sales Consultant- Travel Money - Central and South Auckland.Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.
Sales Consultants, here's your boarding pa...Show moreLast updated: 1 day ago
- Promoted
Loyalty Sales Consultant - Work From Home Opportunity (Auckland Locals)
AccorWorkFromHome, Auckland, New Zealand Loyalty Sales Consultant - Work From Home Opportunity (Auckland Locals).Loyalty Sales Consultant - Work From Home Opportunity (Auckland Locals).
Permanent Part Time opportunity – Minimum 20 hours pe...Show moreLast updated: 30+ days ago
- Promoted
Solution Sales Specialist - Auckland
MicrosoftAuckland, Auckland, New Zealand Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence.
We guide customers through the evolving digital landscape, enablin...Show moreLast updated: 14 days ago
- Promoted
COUNTRY ROAD - Full Time Sales Consultant - Botany - NZ
Country RoadAuckland, Auckland, New Zealand We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance.
We are always on the look-out for dedicated, fashion forward and like-mi...Show moreLast updated: 9 days ago
- Promoted
Service Advisor, Auckland
TeslaAuckland, Auckland, New Zealand Tesla Motors is looking for a customer service professional to join our team as a Service Advisor working on one of the most progressive vehicle brands in the world.
This position requires a high-le...Show moreLast updated: 16 days ago
- Promoted
- New!
Trade Sales Consultant
Retailworld Resourcing PTY Ltd.Auckland, Auckland, New Zealand Trade Sales Consultant | Auckland.Monday-Friday roster, fantastic earning potential, family feel culture, vehicle + tools of the trade- an exciting opportunity not to be missed!.Our client is a lea...Show moreLast updated: 7 hours ago
- Promoted
Senior Business Consultant — Auckland, New Zealand
Radically LimitedAuckland, Auckland, New Zealand Are you passionate about shaping the future of work and helping organizations navigate the rapidly evolving landscape of work, technology, and workforce dynamics? Do you thrive on strategic thinkin...Show moreLast updated: 30+ days ago
- Promoted
Area Sales Representative- Full Time- All Auckland
Edwards and Hardy RoofingAuckland, Auckland, New Zealand Area Sales Representative - Full Time - All Auckland.Edwards and Hardy is one of New Zealand's largest roofing companies.
We have been the market leader in roof maintenance for over 60 years.We have...Show moreLast updated: 4 days ago
- Promoted
Sales Consultant- Travel Money - Central and South Auckland
StudentUniverseAuckland, Auckland, New Zealand Auckland, Central, Auckland, South.Travel Money NZ is part of New Zealand's largest and most progressive travel retailer (ever heard of Flight Centre?) We provide foreign currency solutions that he...Show moreLast updated: 1 day ago