Administration Officer - Membership | Kaiwhakahaere Mema

18 Sept 2025

Wellington | Te Whanganui-a-tara

Permanent

full-time (37.5 hours a week)

Purpose-driven work | 26 days annual leave

Matching Kiwisaver up to 6.5% | Health reimbursement scheme

From $72,688

About the role

NZEI Te Riu Roa is looking for a membership administrator to join our team.

You will report to the CRM Manager and your role will include :

Processing membership application

Performing payment transactions

Answering queries by email and phone from members

Having organising conversations with people to encourage joining or retaining membership

Skills and experience

Customer service or membership organisation experience

Working in an operational team, covering for each other for breaks and leave and sharing tasks

Excel skills, including using basic functions and formulae to organise data

Experience using and updating records in a CRM or database

Phone skills that maintain and improve connection with members

A full job description is available on our website .

Who are we?

NZEI Te Riu Roa is a Te Tiriti-based organising and campaigning union of members who work together locally and nationally to achieve the best possible education system for tamariki and the people who work in it.

Together we take a strategic approach to achieving member's aims, including the protection and promotion of the industrial and professional interests of members.

NZEI Te Riu Roa is committed to honouring and giving effect to Te Tiriti o Waitangi.

We particularly welcome applications from people with experience in Te Reo and tikanga Maori.

We need a cover letter and a CV for every application.

We want to hear about why you want to work for NZEI Te Riu Roa in your cover letter.

We cannot review applications without a cover letter.

We will get in touch with you directly by phone if you are shortlisted for the role.

Applications close at 12pm Friday 10 October, 2025

NZEI Te Riu Roa welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, religions and disabilities / abilities.

An expectation of this role is to actively support and promote our diversity and inclusion principles.

We want NZEI Te Riu Roa to be a place where you can bring your whole self to work.

Keep reading more about this topic here.

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