Bar Manager - QT Queenstown

QT Queenstown is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.

About EVT :

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a $2.3B property portfolio and hotel management, just to name a few.

About the Role - Bar Manager

The function of the Bar Manage r is to drive and develop the team to perform at a World Class level, bringing flair and passion!  The individual will be fully accountable for the entire financial outcome of their allocated department – Wages, COGS, Expenses, Maintenance, & Overheads.

The Bar Manager will assist in the responsibility for managing operational and staffing requirements for the department, maintaining the highest of standards at all times. They will take leadership and direction in implementing regular trainings and ensure thorough inductions for new employees are complete.

Key Responsibilities

• Responsible for the people, product, service of the beverage program within the hotel.
• Continually analyze and assess performance of the beverage program against its stated objectives; formulate strategies and enact remedies as appropriate alongside the VM.
• Work in conjunction with F&B, Sales, and marketing teams to formulate and strategies business and sales ideas – Explore opportunities through research and early activations.
• Assist F&B director and VM’s with staff recruitment, training and rostering of Front of House staff in order to ensure guest expectations are exceeded at all times. Training calendar to be created.
• Systems and point of sale operations.
• Monitor production from the bar & kitchen to ensure high beverage & food standards for all guests.
• Involvement in relevant WHS, sustainability and food safety sub committees.
• Maintain wage and beverage costs as per targets – report daily on rostered Vs actual.
• Ensure optimum performance in specific duties and special projects as assigned.
• Lead by example in providing excellent customer service in a warm and friendly manner, and showing pride in the QT brand.
• Maintain formal training plans, and conduct “on the job” training sessions for Front of House staff
• Implement SOP’s (floor & bar), opening and closing procedures, various checklists required for service, ensuring standards are maintained at all times
• Monitor the floor and when under pressure during service, be of assistance in supervision and operation
• Monitor service personnel’s appearance and grooming
• Effective rostering to ensure all regular service and events are adequately covered, with sufficient notice given to staff
• Ensure good management of beverage and consumable stock levels, liaising with suppliers of packaging, beverage and other items as required
• Ensure weekly and monthly beverage stock takes are performed
• Ensure a clear and open communication with business owner and senior managers
• Ensure a clear and open communication with F&B directors & Executive Chef in regards to events needs

Skills & Experience

Benefits & Perks

Join QT Queenstown and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.