Employee Benefits Administrator

We are seeking a talented individual to join our Mercer Marsh Benefits team at Marsh.

This role will be based in our Wellington, Christchurch or Auckland office.

As a Senior Insurance Specialist (IC Specialist) you will be responsible for the active management and processing of annual reviews in a timely manner.

Through the Mercer Marsh Benefits Joint Venture, we provide world-class health and insured benefits related consulting, brokerage and administrative services, solving our clients' most complex benefits administration challenges.

We will count on you to :

Timely and accurate processing of correspondence, letters, invoices, quotations and documentation

Premium and adjustment calculations

Information and documentation for pre-renewal and broking meetings

Draft policy wordings and endorsements for review by Client Executives

Providing technical support to clients and dealing with enquiries via phone or email

Client management – planning renewals and updating records, daily communication and liaising, arranging medical assessments, drafting policy wording

What you need to have :

This role will suit a detailed focused, energetic team player who enjoys a performance focused environment looking to take a step up in their career into the insurance industry.

The ideal candidate will be able to demonstrate the following :

1–3 years of experience in group employee benefits

Accurate and efficient data entry

Excellent organisational skills with the ability to prioritise work and meet deadlines

Ability to work in a challenging environment

Ability to work proactively independently or within a team

Intermediate / advanced Excel skills

Customer-centric mindset

Driven, flexible, adaptive and responsive approach

Previous experience in a sales or team support role is ideal

Professional and an effective communicator

Why join our team :

We help you be your best through professional development opportunities, interesting work, and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Applications will only be considered from candidates who have the appropriate approval to work in New Zealand.

Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

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