Porter

The Role | Te mahiWe are seeking a Porter to provide an exceptional level of service that exceeds expectations of our guests.Who We Are | Ko Wai MatouNovotel Christchurch Airport is part of the Hind Management Group (NZ Employer of Choice 2022).

Novotel and Hind Management believe in empathy, understanding and accommodating differences.

We believe that 'we are all valued' and our success is a direct reflection of our people, teamwork, passion and professionalism.As part of the global Accor Hotels brand, you can be sure your career pathways and opportunities are endless!

This is a permanent part-time role with minimum 20 hours per week based at Novotel Christchurch Airport with an hourly rate of $25.00 per hour.

Weekend availability is required.Responsibilities | Nga haepapaAssist with guest enquiriesEnsure guest messages, dry cleaning are delivered in a timely mannerCommunicate with DM or FOM of any issue / s that are raisedAssist Front Desk during busy check in and check out to ensure guests are receiving the best possible servicesRecord all luggage stored in an orderly mannerKeep the luggage store room tidy and accessible at all timesFollow any emergency procedures from DM when an emergency arisesMust be updated on the knowledge of all room categories and amenitiesHotel security floor checksRegularly inspect the lobby and public areas to ensure that the standards of the hotel are maintained and comfortable for guests, visitors as well as employees.About you | Ko koe teneiCommit to minimum of 20 hours per weekAbility to work shiftsFull driver\'s licenseProfessional personal presentation and a great work ethicAbility to work well within a team and build and maintain successful working relationshipsExcellent organisational skills, able to prioritise conflicting tasks professionallyStrong guest service orientationDemonstrates initiative and flexibilityMust be available to work over Christmas and New year periodRight to Work in NZWe are all valued | He kura te tangataDiscounts at our hotels, restaurants and spas across our networkStaff, family and friends rates at our hotelsMeals on duty and uniform providedExcellent reward & recognition eventsService and anniversary gifts and benefitsWellbeing programme including Health insurance discountsOur values are based on caring, working together, and doing the right thing.

We are passionate about our people.

We encourage people from diverse backgrounds to apply.

We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.Nau mai, haere mai, tauti mai!

Hind Management is committed to accessibility.

Should you require assistance or support and are unable to apply online due to an access need, contact our office (09) 3042714 or email our Talent Acquisition Team at

We will aim to respond within 48 hours Monday to Friday 9am - 5pm.We encourage people from diverse backgrounds to apply.

We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.

We offer a fully inclusive accessible hiring process; let us know how we can support you to present your best self.Our ValuesE MANAWANUI ANA MATOU - WE CAREKA WHAI MATOU I TE TIKA - WE DO THE RIGHT THINGKA MAHI TAHI MATOU - WE WORK TOGETHER

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