Manager Line One Risk

Manager Line One Risk – Kiwibank

Six month fixed term opportunity - covering parental leave

At Kiwibank, we’re passionate about supporting Kiwi to thrive. As our Line One Risk Manager, you’ll be at the heart of our purpose, helping to protect our customers, colleagues, and business so that everyone can achieve great outcomes. This is your chance to make a real impact, joining a team that’s transforming risk management and challenging the status quo in banking.

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.

We’re embarking on a significant transformation programme aimed at modernising our processes, systems, infrastructure and enhancing our overall customer experience. This role offers an exciting opportunity to drive change and shape the future of Kiwibank in the Line 1 risk team.

You’re a customer risk specialist with strong relationship building skills and credibility, who can bring a fresh perspective to risk management and drive innovative solutions, breaking away from traditional risk management approaches. You’ll be working closely with the General Managers and Heads of Departments to provide coaching and guidance on effective risk management practices and establishing appropriate controls. You’ll be involved in projects focusing on uplifting existing and new processes and systems, where you will play a SME role to support the teams to address risk and compliance exposures while delivering good customer outcomes.

Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us. Where your expertise matters.

It’s essential you can demonstrate successful outcomes, including influencing senior stakeholders. Due to the scope of the programme of work, this position holds significant visibility within the bank. You’ll have :

• Knowledge of New Zealand regulatory requirements in banking / CCCFA and financial advice would be an advantage.
• Experience in supporting and guiding business stakeholders in managing key risk and compliance requirements.
• Line one risk management experience, ideally within the banking or financial services industry, with a proven track record of working on risk and compliance uplift.
• Strong understanding of banking systems, processes, and controls.
• Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate complex concepts to senior stakeholders.
• Strong analytical and problem‑solving skills, with the ability to think strategically and make data‑driven decisions.
• Experience in driving strong risk culture and promoting a risk‑aware mindset throughout an organisation.
• A strong sense of teamwork and connection with your colleagues and stakeholders.

You do not need to tick every box here to be considered! Above all we are looking for someone who embodies Kiwibank’s purpose and values, (Ngā Kauwaka), and someone who thrives in a vibrant and inclusive work environment.

Apply Now

Please take a few moments to complete our application form by clicking on the APPLY NOW button below. We look forward to hearing more about you.

Applications close on 21 November. We will be reviewing resumes throughout the advertising period and may withdraw the ad at any time.

For more detailed information on the role, please see the attached Position Description : PD Manager Line One Risk.

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