Overview
Delivery Lead – TO role is part of the Transformation Office (TO)’s Enterprise Delivery organisation, providing program, project management, and coordination expertise across Westpac NZ supporting all Enterprise Change and Critical Transformation Programmes. The team supports programs and initiatives governed traditionally and delivered in a hybrid of Agile and traditional styles, of varying size, complexity, and duration, enabling end-to-end outcomes that span the Agile delivery ecosystem and more traditional functions. A Digital Delivery Lead in the TO brings deep Digital project management experience in scaled agile organisations and traditional delivery, with human-centered design thinking to lead delivery of enterprise priorities and outcomes for customers, staff, the business, and communities.
What you’ll do
- Managing enduring enterprise-wide digital initiatives within the agreed scope, time, cost, and quality from initial identification, refinement of requirements, scope, and solution design, to delivery of change and embedding in the business and IT, ensuring alignment with wider delivery plans and priorities.
- Ensuring initiatives adhere to internal policies and standards, meeting Transformation Office reporting requirements, and maintaining compliant initiative governance and reporting.
- Collaborating with internal business and project stakeholders, vendors, and third parties to deliver projects with open and frequent visibility to stakeholders.
- Ensuring initiatives are resourced correctly, sponsors are engaged, progress is communicated, and all delivery risks are identified and managed.
What will you bring
Strong understanding of the project management lifecycle and its practical application.Proven success in leading complex business and technical change projects in corporate environments.Experience working within large, interdependent programmes and delivering at scale.7+ years of post-qualification experience in IT, financial services, or related fields managing complex projects (preferred).Solid understanding of Agile methodology, including quarterly delivery planning, breaking down scope into epics and user stories, and effective prioritisation.Experience delivering in hybrid environments combining traditional governance with Agile squads or tribes.Knowledge of project management methodologies including Agile and Lean.Hands-on experience delivering projects in Agile environments; familiarity with Scrum, Kanban, Lean, and SAFe frameworks.Current certifications in project management and Agile (preferred).Ability to identify complex risks, lead project reviews, and implement mitigation and contingency plans.Experience managing vendors and professional service contracts; excellent stakeholder management and communication skills.Proven ability to manage diverse resources in a matrix organisation; proficiency in JIRA and Confluence.Understanding of financial services and compliance obligations of registered banks in New Zealand; domain knowledge in finance, treasury, HR, risk and compliance, product, customer, digital, technology, or banking sectors (preferred).Working at Westpac
4 weeks standard holiday + 5 wellbeing leave days; options to purchase up to 4 weeks per year.Banking benefits, insurance discounts, and superannuation.Growth and development opportunities and internal mobility.Recognition of performance; school holiday subsidy; 2 volunteer days per year.Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together. We value individuality and foster an inclusive environment where you can be your best self. We encourage applications from people of all backgrounds, including those who are neurodiverse or have disabilities.
How to apply Apply today with your CV and Cover Letter. Applications close 17 October 2025.
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Management and ManufacturingIndustries
BankingNote : This description consolidates the provided content into a focused job description with responsibilities and qualifications while removing non-essential boilerplate and extraneous listings.
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