Retail Marketing Campaign Manager

About the Company

House of Travel is NZ’s most awarded travel group – winning the 2024 Best Places to Work (large workplace) and taking out the #1 spot in the 2024 Kantar Customer Leadership index, awarded Best Travel Agency Brand from Travel Agents Association NZ, and the Canstar Blue 2025 Travel Agent Most Satisfied Customer award. They are passionate about delivering extraordinary travel experiences to their customers and enriching lives through travel. The group operates across New Zealand with over 64 locally owned retail stores, and the wider House of Travel Group services both the leisure and corporate travel markets. Their commitment to customers and a people-first approach underpins everything they do, with a supportive team environment built on trust, flexibility, and shared success.

About the Role

This role is not for the faint-hearted. As the Retail Marketing Campaign Manager, you’ll be at the heart of destination and retail marketing activity. Reporting directly to the Head of Customer & Retail Marketing, you’ll guide a team of two Campaign Coordinators and work closely with the Creative Director, Cruise Marketing Manager, and wider customer engagement specialists.

Your focus will be on delivering powerful, enquiry-driving campaigns across short-haul and long-haul destinations (from Pacific islands and Asia through to Europe and North America), as well as major national retail campaigns. This is a hands-on role where you’ll roll up your sleeves to deliver campaigns end-to-end.

Key Responsibilities

• Lead integrated retail campaigns across traditional channels (press, radio, outdoor, in-store, video on demand) with strong social and digital elements to deliver customer-centric campaigns.
• Ensure campaign consistency, timeliness, and strong communication to the nationwide store network.
• Build and maintain close supplier relationships with tourism boards, airlines, and partners. Work with internal Product teams to deliver strong GTM activity across all destinations.
• Act as the quality gatekeeper for all retail advertising collateral, ensuring brand alignment and powerful retail messaging.
• Coach and mentor direct reports to support ongoing growth and development.

This is a high-output, fast-paced environment where you’ll play a critical role in shaping how House of Travel shows up in market.

About You

You’ll bring proven hands-on experience in retail marketing and campaign management, ideally within travel, FMCG, or a similarly fast-moving sector.

We’re Looking For Someone Who Is

Apply

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have the right to work in New Zealand and a valid visa. For a confidential chat, please contact Siobhan Chaney on .

At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe; we’re all on a journey together, so come along.

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