Senior Systems Specialist - Business Support

Senior Systems Specialist - Business Support

If you've always wanted to apply your skills to a large-scale Kiwi success story, then today is your lucky day - as we are on the lookout for a Senior Systems Specialist to join us!

About us :

You'll be part of a team that are on the forefront of working to deliver and support a secure, functional and performant product that delights our customers every day.

In our diverse and accepting environment, our people grow their agile mind-set, learn, evolve and utilise their skills, while being empowered to make decisions.

About the role :

You'll have the opportunity to get hands-on with some interesting and complex pieces of work on an enterprise scale, all while being part of a smaller squad that makes their own decisions about how to work through prioritisation - so your voice will be heard, and your opinions valued.

We advocate agile, fully cross functional teams which will take you through all facets of engineering in any given day - where we are now looking for a mix of technical skills, including some of the following :

Analysis and Application Support

Understand IT infrastructure

Continuously improve processes and solutions to be scalable and highly available

Standardising and automating support tasks

Setting up monitoring, alerting and reporting

Certificate implementation and management

Mentoring and uplifting squad capability

Afterhours Support

About you :

We\'ll value your willingness to learn, proven initiative, knowledge sharing, documentation skills, problem solving abilities and leadership skills as we look for every engineer to lead from their position.

Our ideal candidate will be based in Auckland.

With regards to background, you will need the following capabilities :

Technical problem solving, black box diagnosis and be willing to embrace the unknown

Experience supporting enterprise SaaS and commercial (on-premises) products

Experience with network infrastructure (e.g. firewalls, DNS, Active Directory)

Experience working within Agile methodologies

Providing mentoring and leadership amongst peers

Excellent communication skills, written and verbal

Experienced in engaging internal business stakeholders and third parties

In addition, any of the following would be a huge bonus :

Comfortable working in a highly regulatory environment

Broad knowledge of enterprise applications

Working knowledge of integration technologies (e.g., SFTP, APIs)

Experience with CI / CD systems (e.g. TFS, GitHub, Octopus, Azure DevOps)

What can we offer?

Get the work-life equation right.

We know life is full of priorities, from soccer practice to side hobbies.

We\'re here to help you find balance, with a flexible and supportive working environment.

What\'s important to you is important to us.

We support your wellbeing in meaningful ways, including comprehensive health insurance, wellness initiatives, parental and flexible leave, and customisable benefits to suit your lifestyle.

Bring your whole self to work every day.

Whether you\'re into scrap booking, spontaneous karaoke sessions, or just hanging out with the family, ASB is working hard to create a culture where everyone feels safe, included and part of our shared purpose of helping Kiwi get one step ahead.

The whole "one step ahead" thing applies to you, too.

With mentorship, flexible learning pathways, and opportunities to deepen your expertise, ASB is a place where you can take on exciting challenges and step forward to reach your goals, both in and out of office.

How to apply?

We know great people come from all sorts of backgrounds, and you don\'t need to tick every box to apply.

What matters most is you bring your unique strengths and enthusiasm to the team.

To be considered, all applications need to go through our online career channels and will be treated with confidentiality.

Check out the

position description

to find out more.

We appreciate the time and effort you put into applying and will keep you updated throughout the process.

To serve a diverse community, we need a diverse organisation.

We encourage applicants from all backgrounds who bring unique perspectives and thinking styles that add to the culture and performance of our team.

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