General Manager

Overview

We are looking for a customer focused, goal oriented, high performing General Manager to join our team and help Eagers Automotive deliver their 'Next 100 strategy.

John Andrew Ford, proudly Auckland's home of Ford since 1917, is part of Eagers Automotive, the largest Dealer Network in Australasia.

This is an exciting opportunity to take charge of one of New Zealand's oldest premier dealerships, which has a long-standing history of delivering a first-class customer experience and going above and beyond for customers.

Our drive to be the #1 Ford retail operation in New Zealand for both Sales and Customer experience means we need the right person to fill this pivotal position.

Responsibilities

Leading by example, a hands-on leader who values 'management by walking around' and isn't afraid to roll their sleeves up when needed

Lead the sales team, creating a high-performing team, supporting staff engagement, and ensuring best practice is carried out across all areas, ensuring that the department meets its sales targets

Hiring and training sales staff, utilising customer satisfaction scoring to improve and maintain customer experience

Accountability of all administrative tasks with the use of strong organisation and time management skills

Act as a liaison between the Sales department, other departments, and the Leadership team

You'll bring proven experience in aligning strategy with goals, driving results, and ensuring customer excellence, with the resilience and creativity to adapt to change and improve processes

Qualifications

Minimum 3 years' experience managing a sales department with in-depth knowledge of budgeting, stock control, pre-delivery liaison, CRM processes and all relevant legislation

A positive and high-performance attitude, thriving on achieving goals, targets and KPIs while loving the satisfaction that success brings

Proven experience mobilising teams to achieve greatness, recognising and rewarding consistently good performance and behaviour in a team-based environment

Excellent communication, confident decision-making skills, motivation, and organisational skills

A passion and focus on delivering an exceptional customer experience

Excellent health and safety discipline; and the ability to develop and lead a strong health and safety culture

Strong financial management and analytical skills

This would be an ideal position for an experienced Vehicle Sales Manager or Senior Used Car Sales Executive that is looking to progress in their career.

Benefits

Competitive remuneration package including commission with uncapped earning potential

Leadership programmes

Discounted Southern Cross Health Insurance, access to Telus Health Employee Assistance programme, plus Eagers Automotive maternity support scheme

Staff discounts across all automotive products - new and used vehicles, parts, service, and tyres

Reward & Recognition programmes

Apply now to join a team renowned for vision, energy, and passion.

Eagers Automotive is an equal opportunities employer that encourages diversity in the workplace.

Applicants for this exciting role will require NZ residency or a valid NZ work permit and a full, clean driver's licence.

#J-18808-Ljbffr