Talent.com
Credit Controller | Auckland

Credit Controller | Auckland

Rentokil InitialAuckland, Auckland, New Zealand
20 hours ago
Job description

Rentokil Initial is looking for a dedicated and experienced Credit Controller to join our team on a full‑time permanent basis in our Mt Wellington office.

In this key role, you will be essential in providing support to the team, helping to deliver exceptional service. Your primary focus will be on effective receivables management to improve collections and reduce bad debt exposure. This involves ensuring that all inbound and outbound customer contact is conducted with service excellence.

You will join a friendly, collaborative, and highly motivated team focused on achieving excellent results. Comprehensive training will be provided, including hands‑on support from the wider team.

Applicants currently must have the right to live and work permanently in New Zealand.

Benefits

  • Competitive and rewarding remuneration package.
  • Comprehensive training in our systems and processes.
  • Work‑life balance, while being part of a respected and stable brand.
  • Be part of a dynamic and supportive team environment.

Key Responsibilities

  • Build strong client relationships. Act as client advocate for account, administrative, and credit matters.
  • Respond promptly and efficiently to all client and internal inquiries via various channels.
  • Proactively seek feedback to improve account management practices.
  • Educate clients on the benefits and use of electronic payment options.
  • Maintain detailed, accurate client records. Escalate issues to the Credit Control Team Leader as required.
  • Execute outbound client collection activities per procedures and policy to achieve cash flow targets.
  • Implement collection programs for targeted profiles and ageing standards.
  • Identify marginal accounts and develop strategies to manage overdue payments and minimise debt exposure.
  • Resolve and follow up on all issues identified during customer contact to ensure prompt collection.
  • Recommend legal action and prepare necessary documentation for legal handover.
  • Perform account maintenance : client record updates, account restructures, allocations, and cheque refunds.
  • Perform client account reconciliations and coordinate outcomes with the client.
  • Establish and promote cross‑functional teamwork among Sales, Operations, Contract Management, and Finance to deliver service excellence.
  • Essential Skills and Experience

  • 3+ years of experience in a high-performing credit management team (preferable).
  • 2+ years of direct experience in a credit / collections role (preferable).
  • Strong verbal and written communication skills.
  • Proven relationship‑building skills.
  • Open communicator, able to succeed both independently and as part of a collaborative team.
  • Strong analytical skills and excellent attention to detail.
  • Natural problem‑solving ability.
  • Comfortable and experienced working with Excel.
  • Strong work ethic with a hunger to learn new processes and systems.
  • Excellent time management skills and ability to prioritise workload.
  • Adaptable in a fast‑moving environment.
  • Successful candidates must complete a pre‑employment assessment, including medical, reference, and criminal background checks, meeting Rentokil Initial's satisfactory criteria.

    About us

    Rentokil Initial operates in New Zealand under the brands Rentokil, Initial and Ambius. As an international business services company, we employ over 57,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities.

    We hold strong to our values of Service, Relationships and Teamwork. What truly sets us apart is our people. We are a friendly and supportive team, driven by a passion to help protect people, enhance lives and preserve our planet, every day.

    #J-18808-Ljbffr

    Create a job alert for this search

    Credit Controller • Auckland, Auckland, New Zealand

    Related jobs
    • Promoted
    Credit Controller

    Credit Controller

    CorpayAuckland, New Zealand
    OverviewJoin to apply for the Credit Controller role at Corpay.To provide the quality analysis and rigorous reporting necessary to adequately inform and support the Risk Management team.What Youll ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Release Manager - Digital Applications & Product

    Release Manager - Digital Applications & Product

    Kiwi Health JobsWorkFromHome, Auckland, New Zealand
    Release Manager - Digital Applications & Product.Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.We provide e...Show moreLast updated: 8 hours ago
    • Promoted
    Category Finance Analyst

    Category Finance Analyst

    Kraft HeinzWorkFromHome, Auckland, New Zealand
    Kraft Heinz is one of the largest food and beverage companies in the world, with eight.Our brands are truly global, with products produced and marketed in more than 40 countries.These beloved produ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Sales Executive | Flex / Hybrid in Auckland | Coworking Solutions

    Sales Executive | Flex / Hybrid in Auckland | Coworking Solutions

    Worldwiders RecruitmentWorkFromHome, Auckland, New Zealand
    Sales Executive | Flex / Hybrid in Auckland | Coworking Solutions.The Enterprise Sales Manager is responsible for driving new revenue growth through proactive outreach, prospecting, and pipeline deve...Show moreLast updated: 8 hours ago
    • Promoted
    Counsellor - ACC Sensitive Claims

    Counsellor - ACC Sensitive Claims

    FrontlineWorkFromHome, Auckland, New Zealand
    Counsellor - ACC Sensitive Claims.Get AI-powered advice on this job and more exclusive features.Keep your contract work & rates part-time. Balance it with a part-time supportive employed role in a c...Show moreLast updated: 27 days ago
    • Promoted
    • New!
    Quality Systems Project Manager - Planning, Funding and Outcomes

    Quality Systems Project Manager - Planning, Funding and Outcomes

    WaikatodhbnewsroomWorkFromHome, Auckland, New Zealand
    Quality Systems Project Manager - Planning, Funding and Outcomes.All Locations | Permanent, full-time | Multiple Positions Available. Lead projects that improve patient safety and quality of care ac...Show moreLast updated: 8 hours ago
    • Promoted
    • New!
    Clinical Consultant - Certification

    Clinical Consultant - Certification

    Health New Zealand - Te Whatu Ora Te Toka Tumai AucklandWorkFromHome, Auckland, New Zealand
    Based in Auckland, with possible flexibility across Te Toka Tumai sites.Lead the way in ensuring the organisation meets national certification standards for safe, high-quality care.Partner across s...Show moreLast updated: 8 hours ago
    • Promoted
    Group Clinic Operations Manager - Auckland

    Group Clinic Operations Manager - Auckland

    Tend Health LtdAuckland, Auckland, New Zealand
    Join our mission to make New Zealanders the healthiest people in the world!.At Tend we’re reimagining healthcare for New Zealanders, putting patients at the heart of what we do, creating choice, co...Show moreLast updated: 30+ days ago
    • Promoted
    Group Financial Controller

    Group Financial Controller

    Consult RecruitmentAuckland, Auckland, New Zealand
    About the Company : Walter & Wild are one of New Zealand’s leading food manufacturers with distribution across NZ, Australia and the UK. The portfolio includes some of the country’s most iconic brand...Show moreLast updated: 12 days ago
    • Promoted
    Account Director, Majors - Auckland

    Account Director, Majors - Auckland

    SnowflakeAuckland, Auckland, New Zealand
    Snowflake is about empowering enterprises to achieve their full potential — and people too.With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for bui...Show moreLast updated: 7 days ago
    • Promoted
    Associate Account Development Representative - ANZ

    Associate Account Development Representative - ANZ

    CamundaWorkFromHome, Auckland, New Zealand
    Associate Account Development Representative – ANZ.By creating production-ready, enterprise-grade agents with built-in governance, Camunda uniquely delivers trusted AI agents for business-critical ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Product Manager

    Product Manager

    Randstad New ZealandWorkFromHome, Auckland, New Zealand
    Senior Product Manager – CMS Replatforming Contract – Auckland Hybrid.We are urgently seeking a highly delivery-focused Senior Product Manager for a contract. This is a hands‑on, high-pressure role ...Show moreLast updated: 8 hours ago
    • Promoted
    • New!
    English Teacher - Aotearoa Infinite Academy

    English Teacher - Aotearoa Infinite Academy

    CrimsonWorkFromHome, Auckland, New Zealand
    About Aotearoa Infinite Academy.Aotearoa Infinite Academy is New Zealand's first tuition-free online high school, pioneering accessible, world-class education for students in Years 9-13 across all ...Show moreLast updated: 8 hours ago
    • Promoted
    • New!
    Credit Solutions Specialist

    Credit Solutions Specialist

    Madison RecruitmentAuckland, Auckland, New Zealand
    Monday–Thursday : 10 : 00 AM – 6 : 30 PM.We are seeking a motivated and detail-oriented Credit Solutions Specialist to join our team. In this role, you will manage a portfolio of accounts, ensuring effec...Show moreLast updated: 8 hours ago
    • Promoted
    • New!
    Generalist Junior Consultant and Consultants, Auckland

    Generalist Junior Consultant and Consultants, Auckland

    Boston Consulting GroupAuckland, Auckland, New Zealand
    Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy whe...Show moreLast updated: 22 hours ago
    • Promoted
    Sales Coordinator | Auckland

    Sales Coordinator | Auckland

    Rentokil InitialAuckland, Auckland, New Zealand
    Are you a highly organised, customer-focused administrative professional with a keen eye for detail?.We are seeking a dedicated Sales Coordinator to be the backbone of our Sales team in New Zealand...Show moreLast updated: 9 days ago
    • Promoted
    • New!
    Clinical Lead - Mortality - Clinical Leadership

    Clinical Lead - Mortality - Clinical Leadership

    Kiwi Health JobsWorkFromHome, Auckland, New Zealand
    Clinical Lead - Mortality - Clinical Leadership.Part time (negotiable), Fixed term / secondment for 12 months.Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal...Show moreLast updated: 8 hours ago
    • Promoted
    • New!
    Senior CRA

    Senior CRA

    ICON Strategic SolutionsWorkFromHome, Auckland, New Zealand
    Senior CRA, Home-based in Christchurch.ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and e...Show moreLast updated: 8 hours ago