Senior Business Analyst

Are you ready to drive business success through your analytical expertise?

We are seeking a dynamic and experienced Senior Business Analyst to join our team and be the driving force behind our data-driven decisions.

E pa ana ki a SkyCity | About SkyCity

Keeping a fast-paced, ever-changing business like ours ticking requires a dedicated, energetic, results-focused team of ICT professionals, because technology touches EVERY part of the employee and customer experience.

The complex, diverse nature of our business is reflected in our infrastructure and we\'re on a mission to transform the way we deliver ICT services across Australia and New Zealand.

This is your chance to be part of that change!

Overview

As a Senior Business Analyst, you will play a crucial role in shaping our strategic direction by interpreting complex data, identifying trends, and providing actionable insights.

This role will incorporate a variety of projects and we\'re on the hunt for a Senior Business Analyst with a background in digital customer on-boarding.

Responsibilities

Collaborating with the business and being the translator between business needs and technology solutions.

Identifying opportunities for growth and improvement.

Developing and maintaining advanced analytical models to predict business performance and support decision-making.

Presenting findings and insights to key stakeholders, including senior management, with clarity and impact.

Identifying process optimisation opportunities and recommending innovative solutions to drive operational efficiency.

Mentoring and guiding junior analysts, fostering a culture of continuous learning and growth.

Qualifications

You\'ll have at least 8 years\' experience in the IT business analysis area with at least 4 years as a Senior Business Analyst, demonstrated experience of end to end delivery of projects in traditional and agile delivery modes, a structured understanding of Project Management approaches, tools and techniques is preferred, however not essential.

Digital customer on- boarding experience would be highly desirable along with strong communication skills to assist with negotiation and conflict management.

Benefits

Impact : You\'ll directly influence the company\'s success and growth through your data-driven insights and recommendations.

Career Growth : We offer ample opportunities for career advancement and professional development, supporting your journey to reach new heights in your career.

Collaborative Environment : Join a supportive and diverse team that values collaboration, open communication, and creativity.

Cutting-Edge Projects & Diversification : You\'ll work on exciting projects at the forefront of our industry, tackling complex challenges and making a tangible difference.

Amazing benefits : Enjoy a comprehensive benefits package, including health insurance, subsidised staff parking, discounted meals in our staff cafeteria, discounts across site + much more!

At SkyCity, our career opportunities are as diverse as our workforce.

We don\'t just embrace differences; we value and support them.

Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs.

We\'re here to empower you to shine.

Our willingness to adapt ensures you can chart your path with us!

Join us at SkyCity and be extraordinary by being you.

SkyCity takes its commitment to Host Responsibility seriously.

Every member of our team, no matter their role, contributes towards SkyCity\'s culture of customer care

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