Team Leader Hamilton, NZ (Full time)

Team Leader – Hamilton, NZ (Full time)

Resmed – EdenSleep

Are you interested in making a difference to people’s lives? Do you want to use your customer service and sales skills for something good? At EdenSleep we want people to “Awaken their best” by offering solutions to help people get the best night’s sleep possible.

We are looking for a Team Leader to join the EdenSleep team to manage our small team and ever‑growing customer base to help with their sleep health.

About EdenSleep

EdenSleep is our New Zealand branch of ResMed that has supported New Zealanders in getting better sleep for over 20 years. We pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher‑quality lives. Our cloud‑connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases. Our comprehensive out‑of‑hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we improve quality of life, reduce the impact of chronic disease and lower costs for consumers and healthcare systems in more than 120 countries.

The Team

Our team is small, and our industry is forever evolving, so we’re not a fan of “not my role” type of behaviour – we’re a team, we help each other, and our customers are at the heart of what we do. Come and join the energizing team and make a difference to the sleep health of many New Zealanders as part of your daily routine.

Responsibilities

• Motivate your team to help people achieve outcomes with their sleep health.
• Report directly to the National Sales Manager and provide exceptional customer service, maintaining high standards and driving revenue growth.
• Achieve relevant sales budgets, making recommendations to raise the standards of service and practice delivery.
• Coaching and supporting team members, managing performance, recruitment and training.
• Keep up to date with industry product knowledge and training.
• Actively fulfill client follow‑up program, prepare and send reports.
• Maintain the upkeep of the clinic, including stock take, filing and cleanliness to high presentation standards.
• Maintain, reprocess and check trial equipment.
• Maintain communication and confidence skills to liaise with third parties where required.

Qualifications

Benefits

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology; Software Development, IT Services and IT Consulting, Medical Equipment Manufacturing

If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

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