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Fixed Term Clerical Scheduler - Medicine

Fixed Term Clerical Scheduler - Medicine

Te Whatu Ora - Health New Zealand WaitemataAuckland, New Zealand
10 days ago
Job description

Fixed Term Clerical Scheduler - MedicinePLEASE NOTE, THIS ROLE IS ONLY OPEN TO CURRENT EMPLOYEES OF HEALTH NEW ZEALAND TE WHATU ORA.

WE'RE UNABLE TO ACCEPT APPLICATIONS FROM PEOPLE OUTSIDE OF OUR ORGANISATION.Medicine Scheduler Patient Service CentreParental leave cover up to 10 monthsBased at North Shore HospitalPart time, 24 hours per fortnightHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.About the RoleWe are seeking a highly motivated, customer driven & experienced administrator to join our friendly and supportive Elective Services team, to support Planned Care service delivery within the Patient Service Centre.The purpose of this role is pivotal to co-ordinate the patients journey and to ensure that the patient receives timely appointments within the appropriate planned care service.

The role covers all aspects of booking and scheduling, from referral to procedure, through to administrative discharge.

You need to have attention to detail, be efficient and ensure optimal utilisation of the service provided to the public within the Waitemata District.

This is a fixed term role covering a staff member on parental leave for up to 10 months.Health New Zealand Waitemata provides health services to approximately 650,000 residents of the North Shore, Waitakere, and Rodney areas.

It has the largest population of any district health area.For more information on living and working in Waitemata District, click here .

About youAs the first point of contact for our patients, your customer service skills need to be exceptional and it is essential that you have a good command of the English language (both written and verbal) while presenting a professional image to our community.Your empathetic nature, coupled with your desire to help those around you, will quickly see you succeed in this role.

This is a great opportunity for someone who enjoys variety and is willing to go the extra mile.If you possess the following range of skills, we look forward to receiving your application : Outstanding administration and telephonic skills Accurate computer and data entry skills Interactive Team Player Self-motivated & ability to prioritise workload on a daily basis Strong commitment to providing a customer focus service to our patients Process and procedure orientated Flexibility and willingness to work with changing priorities are essential Great interpersonal skills with the ability to communicate at all levels Knowledge of hospital information systems would be an advantageous but not essential (however Training will be provided to the successful candidate)Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.

We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.We will review applications as received and may proceed with the recruitment process before the closing date of this advert.Job reference : WDHB20541Job detailsJob Reference : Job Reference : WDHB20541Location : North Island - Auckland - North Shore / West AucklandJob type : Expertise : Non-clinical - Administration - Administration

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Fixed Term • Auckland, New Zealand

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