Service Manager - Emergency Department & Medicine

## Mō tēnei tūranga mahi | About this role

• Dunedin Hospital
• Permanent 1.0 FTE (40hrs per week) opportunity
• Salary between $126,554 and $158,192 per annum and Kiwisaver
• Health New Zealand - Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
• About the role
• The Service Manager is responsible for service delivery processes, including management of financial performance, activity and production planning, health targets, human resource management, quality and risk management, certification and accreditation, clinical pathway development and other service delivery improvements within the service.
• The objectives of the Service Manager are to achieve the delivery of clinical and operational services to the relevant services by :
• providing leadership and management to the services, acting as a role model
• ensuring human resource management activities are undertaken appropriately for all staff, in conjunction with Professional Leaders where appropriate
• partnering with the operations team to ensure both service and operational requirements and responsibilities are met.
• About you
• Essential :
• Diploma or bachelor qualification in a relevant field (e.g. commerce, health or business management)
• High standard of interpersonal, written and verbal communication skills
• Demonstrates a high level of diplomacy and interpersonal skills - negotiating, influencing and facilitating sensitive issues when necessary
• Demonstrated success in leading and delivering on improvement initiatives
• Demonstrated strong customer focus
• Demonstrated and proven ability to lead teams in a clinical environment
• Working at Health New Zealand
• Health New Zealand - Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community
• We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
• How to apply
• To apply please click 'apply now'. All applications must be submitted through our online careers' portal by Sunday, 5 October 2025. If you have any questions about the role, please contact : will review applications as received and may proceed with the recruitment process, before the closing date of this advert.We only accept online applications. Please apply via our| Location : | Otago |

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