Senior Business Analyst - Banking

Ko tātou tēnei - Hei hāpai ake i a koe | This is us. Where you matter.

At Kiwibank, we’re here to make Kiwi better off—and that includes you. As a Senior Business Analyst, you’ll be part of a team that’s driving meaningful change across the bank. You’ll help shape solutions that improve customer outcomes, influence how we work, and grow your career in a purpose‑led organisation. With flexibility, wellbeing support and development opportunities, this is a role where you can thrive and make a lasting impact.

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.

As a Senior Business Analyst in our Transformation Office, you’ll lead the design and delivery of business analysis across strategic initiatives. You’ll work closely with senior stakeholders in banking, translating complex business needs into actionable technical and operational solutions. From shaping new products to improving existing services, your work will drive innovation and customer value. You’ll champion best practice, mentor others, and ensure our solutions are robust, scalable and aligned with Kiwibank’s purpose.

Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us. Where your expertise matters.

For this role we’re looking for a Senior Business Analyst with banking experience, a knack for solving complex problems, and the ability to translate business needs into clear, actionable outcomes. We would love to hear from you if you have experience in the following :

• Proven ability to lead requirements gathering and documentation
• Confident in stakeholder engagement across senior banking roles
• Strong understanding of banking, payments and operational systems
• Experienced in business process improvement and service design
• Proficient in translating business needs into technical specifications
• Experienced in mentoring and developing other Business Analysts
• Strong analytical, facilitation and interpersonal skills
• Confident in managing BA deliverables within complex programmes

You do not need to tick every box here to be considered. Above all, we’re looking for a detail-focused Senior Business Analyst who thrives on solving complex problems, understands the banking environment, and can confidently connect business needs with technical solutions.

Tono mai | Apply Now – applications close on Thursday 20th November 2025. We will be reviewing resumes throughout the advertising period and reserve the right to withdraw the ad at any time.

For more detailed information on the role, please see the attached Position Description : Senior Business Analyst PD

Ko tātou tēnei - Hei hāpai i a koe, me tō whānau | This is us. Where you and your whānau matter.

Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi. We are Kiwi making Kiwi better off and that means you too!

For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.

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