Customer Service Representative

About The Company

This company is a major player in New Zealand's FMCG and beverage industry, with a portfolio of well-known brands.

They focus on delivering high-quality products that are trusted by consumers across the country, with a commitment to innovation, sustainability, and excellence.

About The Role

This is a temporary opportunity with an immediate start until March 31,

In this role, your focus will be on making outbound calls to engage with customers, address any issues that arise, and ensure smooth communication throughout the order process.

You\'ll help resolve problems, provide order updates, and answer questions to maintain customer satisfaction.

Additionally, you may educate customers about products.

This role is ideal for someone who enjoys problem-solving and building strong customer relationships.

Please note : We are unable to accommodate planned leave during this assignment.

About You

Our ideal candidate will have :

1 year contact centre experience, FMCG experience is desirable

Strong verbal communication and attention to detail

Confident handling a high volume of customer interactions

Ability to work effectively in a fast-paced environment

This role requires working 40 hours a week.

Monday to Friday 8 : 30am – 5pm.

We are looking for candidates to start ASAP, so we're only able to consider candidates with a 1-week notice period or less.

Apply Now!

To find out more, please get in touch with Chelsea Widjaja

• for a confidential chat.

To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.

At Tribe we have our guiding light to show us the way.

We bring our whole selves to work.

We encourage inclusion in every single interaction.

We genuinely care about people and are curious about their stories.

We celebrate all points of view.

We will help you find your tribe, the same way we have.

We\'re all on a journey together so come along...

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