Control Plane - Site Reliability Engineer (Hosted Infrastructure)

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people.

The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter.

By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

We integrate, scale, and evolve multi-cloud infrastructure across 4 CSPs, over 70 globally distributed regions, and tens of thousands of compute to power Elastic Cloud.

We scale our capabilities through automation, Infrastructure as Code (IaC), Configuration Management, and developing software that minimizes toil while improving reliability and efficiency for our customers.

From provisioning to termination, the complete lifecycle of a host is our focus- and we want it to live its best life.

If this kind of work gives you positive vibes, we would love your experience to help us continue offering a truly outstanding customer experience across a diverse suite of cloud infrastructure!

What you will be doing

Applying software engineering methods to automate large scale systems administration.

Optimizing the lifecycle and reliability of compute across multiple cloud providers.

Ensuring proactive monitoring and alerting to prevent incidents before they happen.

Growing our global infrastructure to meet the increasing scaling demands by developing and maintaining software, tooling, and automations.

Collaborating in an inclusive environment- focusing on Operational Excellence and uplifting each other with constructive feedback.

Being part of an SRE on-call rotation responding to operational needs and incidents.

What you bring

2+ years in software engineering using Golang.

2+ years operating hundreds (or more) of Cloud Compute via automated solutions.

2+ years with Linux systems - you are proficient with terminal and shell.

2+ years working with containerized services (such as Docker).

A customer-first approach in solving operational problems from an SRE perspective.

Comfortable with working remotely on distributed teams.

Bonus Points

Worked with any of the following in a production environment : Terraform, Puppet, Ansible, Argo CD, Argo Wokflows, CUE, Kubernetes, or a programming language other than Golang.

Experience being on-call during incidents and using observability tools (e.g. Elastic Stack, Graphite, Prometheus, Influx) to diagnose issues, quantify impact, and confirm mitigations.

Designed, implemented, and engineered solutions with the Elastic Stack.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity.

Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life.

Your age is only a number.

It doesn't matter if you're just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary

Health coverage for you and your family in many locations

Ability to craft your calendar with flexible locations and schedules for many roles

Generous number of vacation days each year

Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service

Up to 40 hours each year to use toward volunteer projects you love

Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently.

We need that.

Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds.

Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals.

To request an accommodation during the application or the recruiting process, please email

We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below : Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster).

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions : Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People's Republic ("DNR"), and the Luhansk People's Republic ("LNR").

If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role.

Please note that national origin and / or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

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