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Customer Service Representative

Customer Service Representative

PERSOL APACAuckland, Auckland, New Zealand
12 days ago
Job description

Direct message the job poster from PERSOL APAC

  • Part-time hours – Permanent 1 pm to 5 pm Monday to Friday
  • On-site - Mt. Wellington

About the company

Our client is passionate about helping people save money while enjoying fantastic discounts! They specialise in offering discounted fuel cards and operate as a reseller, providing fuel card services on behalf of major fuel companies.

This is only a part-time role, so if you are looking for full-time hours, this may not be the job for you. I am saving you time with the application process!

The Opportunity

Do you thrive in a customer-focused environment? Are you detail-oriented with excellent communication skills? This is your chance to be the friendly voice of the company!

As a Customer Service Representative, you’ll play a crucial role in delivering exceptional service while ensuring accuracy in processing applications and dispatching fuel cards. Your keen attention to detail will help maintain the company’s high service standards.

Key responsibilities :

  • Handle customer inquiries via phone and email with professionalism and efficiency
  • Process applications and ensure accurate data entry
  • Resolve customer concerns quickly and effectively
  • Assist with daily marketing activities via email, phone, and SMS
  • Flexible to take up more responsibilities assigned by the manager
  • Who are we looking for?

  • Previous customer service is a plus
  • Pro-active and organised with great attention to details
  • Well-versed with MS Office
  • A customer-centric professional with a strong focus on delivering exceptional services.
  • The team loves to laugh, Humor is Welcomed!
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Part-time
  • Job function

  • Customer Service, Accounting / Auditing, and Other
  • Industries

  • Human Resources Services, Oil and Gas, and Staffing and Recruiting
  • We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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    Customer Service Representative • Auckland, Auckland, New Zealand

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