Product Owner

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Product Owner

New Plymouth, Auckland or Wellington

Fixed term, full-time for 12 months

Drive Enterprise Change.

Shape Strategic Outcomes

At TSB, we're more than a bank we're a purpose-driven organisation that puts people at the heart of everything we do.

We're on a mission to deliver bold, enterprise-wide change that creates real impact for our customers and communities.

The Opportunity

As a Product Owner at TSB, you're at the centre of this transformation.

You'll lead the direction and roadmap for one of our key Mission - cross-functional initiatives tied directly to our enterprise OKRs.

Reporting to the Value Stream Lead, you'll work closely with senior leaders who are Mission Owners and stakeholders across the business, turning strategic goals into executable plans that deliver customer, operational, and business value.

You'll serve as the critical link between strategy and delivery - shaping backlogs, driving prioritisation, and making real-time decisions that maximise impact while aligning with enterprise priorities.

Who are you?

A strategic thinker with strong delivery instincts - you bring clarity, focus, and momentum to complex problems.

A confident communicator and facilitator who builds strong relationships with senior leaders, stakeholders, and agile teams.

Experienced in agile product ownership with a proven track record of delivering impactful digital, product, or customer change initiatives.

Skilled in breaking down big ideas into actionable steps - OKRs, backlogs, and sprint plans are your toolkit for driving results.

Passionate about user-centred delivery and agile ways of working.

What You'll Be Responsible For

Translating the Mission vision into a clear roadmap and prioritised backlog of Epics and Stories.

Acting as the voice of the customer and business - balancing desirability, feasibility, and viability of solutions.

Engaging directly with Mission Owners (senior leaders) to align outcomes to business strategy and OKRs.

Facilitating strong feedback loops with users, delivery teams, and stakeholders to continuously improve products and outcomes.

Driving delivery accountability within squads, ensuring alignment to the quarterly enterprise cadence

What's in it for me?

At TSB, we're small enough to really care about our customers but big enough to have great rates, innovative products, and digital solutions.

We are looking for people to help us achieve our goal of being the easiest bank to deal with.

We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers.

By working with us, you'll be a part of a profit for purpose organisation.

We're 100% owned by Toi Foundation, a philanthropic trust, and our annual dividends contribute to Toi's transformational impact in our community.

We believe that we all bring something unique to our workplace and when we are encouraged to be ourselves, TSB is stronger for it.

That's why we're committed to supporting your wellbeing, creating space for you to be your best self, both in and out of work, and enabling you to make a meaningful difference in our communities.

If you are ready to get stuck in as part of a collaborative team where you're supported to be your best self....

Apply Now!

Closing date for applications is 5.00 p.m., Tuesday 23rd September 2025.

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