Retail Assistant - Checkouts

Working with Woolworths Supermarkets New Zealand | Te Mahi ki Woolworths Supermarkets New Zealand

With over 185 stores and 20,000 team members across Aotearoa, we've made it our mission to make Kiwi lives a little better every day. We're friendly, down‑to‑earth, and energetic – we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you'll be working with a business that touches the lives of three million New Zealanders a week.

We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!

What you’ll do

• Deliver Efficient Checkout Service : Accurately scan and pack orders, minimise wait times, and handle refunds courteously.
• Engage and Resolve Customer Needs : Create positive customer interactions, respond to queries, and (when necessary) raise issues in the right channels.
• Support Cash Management : Assist with cash office activities including banking, reconciliations, and investigating variances.
• Maintain Store Standards & Safety : Ensure store areas are clean, organised, uphold uniform standards, and prioritise safety protocols.
• Contribute to Service Improvement : Provide feedback and ideas to enhance the overall customer experience.

What you’ll bring

What you’ll experience

We encourage all candidates to apply. Please let us know if we can support you with any adjustments in the hiring process. We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers, and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.

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