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Quality Management Specialist - Audit (Up to $6000) #NKA
Recruit ExpressQueenstown, Otago, New Zealand11 days ago
Job descriptionFacilitate the organization to act according to the processes described in the respective parts of the Quality Management System Participate in management reviews, report, and analyze key performance indicators Organize and conduct trainings for the local organization and sales teams Manage process document control and ensure up-to-date documentation Develop and implement contingency plans to mitigate risks Responsible for Audit Management Software (CAQ) Evaluate and manage customer-specific requirements, provide documentation if needed Collect and evaluate customer scorecards. Drive and monitor improvement actions if required. Support product change notifications (Global PCN and Local PCN) and customer special requirements. Attend customer quality training Ensure correct PPAP documentation / submission (main responsibility plants) Analyze and report on major claim issues Maintain IMDS / CAMDS databases and manage shelf-life statements Provide reaction and improvement plans for selected customer scorecards Coordinate and accompany key customer audits Fulfil the standard and specific quality requirement : Questionnaire, quality contract, performance measurements, IATF 16949 Support and advice in case of Quality Assurance Agreements (QAA) Ensure a solid relationship with customer quality counterpart to brick wall the overall customer network Transfer Voice of Customer (VoC) into Critical to Quality (CTQ) Communicate the accurate customer requirement within the tesa org. (lab, plants, sales) Explain and train quality requirements to salespeople Support line trials and engineering changes at customer site Manage the quality activities in alignment with the regulations and with CQM Claim management + crises & escalation management (serious BIZ impact) Support sales with overall tactics and process to resolve the claim Build the argumentation and use the quality network to influence the buying center Prepare / Setup quality claims monthly review meeting with AP Sales team Lead problem solving activities using company and customer methodologies to ensure verifiable and effective actions and prevent further occurrence Provide written report to customers and company management teams detailing performance measures, issues and improvement action plans as required Bachelor's degree in a relevant field (e.g., Quality Management, Engineering - preferably in mechanical engineering, process engineering or equivalent) 5+ years’ experience in automotive / electronics quality field Completed auditor training of applicable QM standards (e.g., ISO 9001, ISO 19011 and IATF 16949) Advanced knowledge of applicable QM standards (e.g., ISO 9001, ISO 19011 and IATF 16949) and automotive core tools (APQP, FMEA, PPAP, MSA and SPC) Knowledge about common QM tools and statistical methods Basic understanding of the QMS and its business processes (process house) Understanding of how to recognize and assess risks and opportunities and identify interested parties Six Sigma skills and experience is an advantage Experience in preparing for or conducting internal and external audits Knowledge of regulatory requirements and sustainability practices is preferred Excellent problem-solving skills applying 8D methodology
Location : Buona Vista
Duration : 6 months (possibility of extension or convertible to perm)
Working Hours : 8.30am to 5.30pm
Salary : Up to $6000
Job Responsibilities :
Audits :
- Define scheme and manage internal audits and support external audits
- Perform audits on suppliers, converters, warehouses, and logistics providers if needed
- Manage customer audits and assess compliance with requirements
Quality Management System :
Customer Requirements :
Qualify as OEM supplier by fulfilling the standard quality requirements
Increase competence in the domain of “quality”
Manage customer´s quality issues (critical ones)
Job Requirements :
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Quality Management Specialist • Queenstown, Otago, New Zealand
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