Front Desk Coordinator

Overview

Be the face of our workplace – where first impressions matter.

We're looking for two Front Desk Coordinators at our new Wellington All of Government office.

You'll be the first point of contact for visitors, clients and staff, providing high-quality, customer-focused support to ensure a smooth and positive experience.

Be our first point of contact for visitors, clients and staff

2 x Permanent full time | Wellington based

Salary : $55,624.00 - $65,829.00 + KiwiSaver + Wellness benefits

What you'll be doing

Delivering professional and friendly reception services.

Greeting and assisting visitors, staff, and clients with warmth and efficiency.

Managing general administrative tasks to support daily operations.

Coordinating security access and visitor management systems.

Providing helpful information and support to internal and external stakeholders.

This is a great opportunity to be part of a brand new supportive, people-focused team that values professionalism, service, and a positive workplace culture.

You'll play a vital role in shaping the experience of everyone who interacts with our organisation.

Skills and Experience Required

Previous experience in a receptionist or customer service role is preferred.

Sound communication and interpersonal skills.

Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams); experience with SharePoint or similar systems is a plus.

Ability to manage multiple tasks and work efficiently in a fast-paced environment.

Excellent organisational skills and attention to detail.

A positive attitude and professional demeanour.

Ability to maintain confidentiality and handle sensitive information with discretion.

Must have the legal right to live and work in New Zealand.

Flexibility to work in alternative buildings when required.

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

Maia– Bold and brave

Pae Kahurangi – Build our Future

Our aspirations are echoed in our Maori identity – Hikina Whakatutuki – which broadly means 'lifting to make successful'.

MBIE recognises the partnership founded under TeTiritio Waitangi between Maori and the Crown and is committed to giving effect to TeTiritio Waitangi.

We will do this through enduring, meaningful and effective partnerships with iwi, Maori, other Maori groups / organisations and the Crown, as this is critical to enable economic and social development, both for Maori and for wider Aotearoa New Zealand.

We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Maori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.

All applications must be submitted via our online process.

Applications close on Thursday 25 September 2025 at 11 : 59pm

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