Community Manager

Join to apply for the Community Manager role at GridAKLCommunity Manager role at GridAKL is a 12-month fixed term position playing a key part in Auckland's leading innovation hub.The role involves creating a welcoming, collaborative environment where startups and partners thrive, and driving events, partnerships, and projects that showcase innovation locally and globally.As Community Manager, you'll play a key role in growing and supporting the GridAKL innovation community in Tamaki Makaurau Auckland.

This means building strong partnerships, curating initiatives, and ensuring founders, startups, and partners are well connected and supported.Key Responsibilities : Manage the day-to-day experience of the GridAKL community, including member onboarding, renewals, invoicing, and providing ongoing resident support.Ensure a seamless experience across the GridAKL site, handling space checks, issue resolution, and building strong relationships with residents.Support and deliver events, activations, and networking opportunities in collaboration with internal teams and external partners.Drive community-focused projects, track key metrics, and support reporting and financial planning to deliver meaningful outcomes for the innovation ecosystem.We're after a people-focused communicator who thrives on helping others succeed.

You'll be proactive, organised, and tech-savvy, able to balance big-picture thinking with hands-on delivery.Job Requirements : 5+ years' experience in community management, events, coworking, or customer service.Tertiary qualification or equivalent industry experience.Strong organisational and multitasking skills with sharp attention to detail.Excellent communication and relationship-building abilities.Proficiency in digital tools (CRM, Office / Google) plus financial literacy for invoicing and budget tracking.

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