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Community Ambassador

Community Ambassador

JLLAuckland, Auckland, New Zealand
12 days ago
Job description

About the role

The Community Ambassador welcomes employees and guests, providing excellent service to strengthen relationships between JLL, clients, and visitors based at our offices in Auckland CBD. As the face of the organisation, you will offer genuine hospitality at concierge and support smooth operations through administrative tasks and premium service delivery.

An Overview of the role

  • Create a welcoming environment for employees and guests, managing visitor registration, room bookings, and event support.
  • Handle communication, including internal / external calls and correspondence.
  • Manage office operations, including inventory, invoicing, and ad-hoc tasks assigned by management.
  • Support regional initiatives like system rollouts, training, community engagement, and sustainability efforts.
  • Foster a sense of community and drive employee engagement through various programs and activities.
  • Serve as the main point of contact and brand representative for all personnel.
  • Ensure compliance with company policies, safety protocols, and visitor management systems.
  • Optimise meeting room usage, including setup, turnover, and educating clients on efficient booking practices.
  • Collaborate with the wider team to ensure seamless service delivery across all areas.

What you will bring

The ideal candidate for the Community Ambassador role brings 3+ years of experience in hospitality, tourism, retail, or administration, or a diploma from an accredited institute. We are looking for a self-motivated individual with a diverse skill set and a positive attitude to thrive in our fast-paced environment.

  • Proficiency in Microsoft Suite
  • Customer service expertise
  • Problem-solving skills and common sense
  • Enthusiasm for career growth and learning
  • Resilience and adaptability
  • Familiarity with facilities management

    • What's in it for you

  • Leverage global resources and experiences
  • Dedicated mentoring programs and global L&D offering to grow your career
  • Holistic wellness programme to support your overall wellbeing
  • An active DE&I Committee with an inclusive workplace culture

    • About us

    JLL is a global leader in helping clients envision where people live, work, play, shop, and eat; we’re all about shaping the future of real estate for a better world. We see a Brighter Way forward for our clients, our people, our planet, and our communities. We continue to offer industry-leading employee experience and growth opportunities through our shared behaviours :

  • Be Present – physically, mentally, and with vulnerability
  • Smile on Your Dial – positive energy and mindset
  • Give Time – nothing valuable can be lost by taking time
  • Honour Our Potential – unity is strength
  • Seek Your Heat – provide space for others to grow
  • Never Above, Always Beside – talent will get you in the door, but character will keep you in the room

    • How to apply

    Tono mai, apply today. If you are keen to explore where JLL can take you in the Commercial Property Industry, apply today, quoting job reference number REQ .

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    Community Community • Auckland, Auckland, New Zealand