Community Engagement Coordinator

POSITION TITLE : Community Engagement Coordinator

POSITION SUMMARY : As the Community Engagement Coordinator, you will develop and coordinate community outreach activities, raising awareness for our mission and enhancing the community’s knowledge of our services. Through a strengths-based, empathy-forward approach, you will build trusting relationships within the business, civic, faith, and other communities to encourage individual and group engagement in support of the Shelter’s programs and services. You will also recruit, manage, and oversee volunteers for agency activities. You are a confident public speaker and group facilitator who embodies empathy, a spirit of collaboration, and a commitment to the mission of the Shelter.

Strong organizational and time management skills are essential, along with the ability to learn new software and databases. A commitment to trauma-informed care and harm reduction principles is crucial for success in this role.

Responsibilities and Duties

• Consistently embody the values of the Shelter for Help in Emergency when interacting with human beings
• Practice and promote antiracist, trauma-informed, person-centered, strengths-based, and harm-reducing responses to human beings
• Communicate assertively, clearly, thoroughly, and with solutions in mind
• Foster a culture of collaboration, creativity, excellence, and mutual support and respect
• Maintain impeccable confidentiality of client identities and facility location
• Promote nonviolent speech and behavior
• Demonstrate ability and willingness to disagree constructively while options are being considered, and to then fully commit to the ultimate decision, even if it isn’t the decision you would have made
• Provide feedback to team members that is truthful, timely, specific, and non-judgmental and receive feedback with curiosity, respect, and a commitment to continuous growth and professional development
• Enhance community education and awareness of the Shelter’s mission, services, needs, and volunteer opportunities
• Provide staff support to community awareness activities that are developed and facilitated quarterly by the Prevention Advocate
• Participate in other agencies’ community awareness events that are relevant to the Shelter’s work, prioritizing events that focus on serving community groups with historically oppressed identities
• Solicit opportunities to speak to business, civic, faith, and other communities with a variety of backgrounds and interests
• Coordinate and lead tabling events at local fairs, festivals, etc.
• Maintain and regularly update an annual outreach calendar and community contact list, prioritizing Shelter representation at events that serve historically oppressed communities
• Seek out and build relationships with potential new community partners for volunteer and community education purposes, prioritizing connections with partners that hold historically oppressed identities

Volunteer program and staffing

Event planning, production, and marketing

Departmental collaboration

Interdepartmental collaboration

Interagency collaboration

Participate in and pursue professional development opportunities

Seek out professional development opportunities relevant to role and responsibilities as well as to the Shelter for Help in Emergency’s mission

Attend training assigned by supervisor

Stay up to date on best practices and trends relevant to role and organization

While the Shelter for Help in Emergency aims to create job descriptions that are as comprehensive as possible, they must occasionally be revised to account for changing trends and emerging needs. Position holders will be informed and professionally supported any time revisions must be made.

Skills Required

REQUIRED SKILLS AND EXPERIENCE :

PREFERRED SKILLS AND EXPERIENCE :

Work Schedule

SCHEDULE : Full-time, 36-40 hours per week (no more than 3 weekend days per month; no more than 8 hours per week after 4 : 00 PM)

Additional Info

SUPERVISOR : Deputy Director

LOCATION : On-site at Outreach Center; on-site at Residential Facility at least 8 hours per week to support volunteers (undisclosed location within Charlottesville area); and travel within Planning District Ten (City of Charlottesville and Counties of Albemarle, Greene, Louisa, Nelson, and Fluvanna)

ANNUAL SALARY : $62,500

SPECIAL REQUIREMENTS : This role requires frequent travel within Planning District Ten. Mileage or cost reimbursement for all travel is provided. Additionally, all Shelter for Help in Emergency Staff are required to pass the organization’s Suitability to Work with Minors Policy which requires fingerprinting and criminal background checks. Regardless of the stage of the hiring or employment process, the Shelter for Help in Emergency will rescind an offer or terminate employment if the results of the fingerprinting and criminal background checks do not comport with the Suitability to Work with Minors Policy.

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