Travel & Tourism Consultant

About The Company

We're working with a well-established business in the travel and tourism space that's all about people – both their clients and their team.

They pride themselves on creating memorable experiences for travelers from all over the world and have built a reputation for delivering with care and expertise.

They are now seeking an experienced Travel Consultant to join their team.

This role is key to ensuring the smooth and efficient running of travel operations.

You'll collaborate with agents and suppliers worldwide to deliver seamless itineraries and outstanding service, while contributing directly to the success and sustainability of the business.

In return, you'll enjoy a flexible and supportive workplace with plenty of benefits.

The team works in a high-trust, family-oriented environment where collaboration and balance are valued.

You can expect a social culture and a workplace that's both professional and fun to be part of.

About The Role

Design and deliver high-quality travel itineraries for agents across international markets.

Provide exceptional customer service by preparing accurate quotes, itineraries, and documentation within set timeframes.

Manage the quotation process to ensure timely responses while keeping the business competitive and profitable.

Oversee day-to-day operations, streamlining processes to maintain efficiency, consistency, and excellent client experiences.

Build and maintain strong supplier relationships, assisting with negotiations to achieve sustainable and profitable outcomes.

Work closely with senior leaders to recommend improvements, explore new products and market opportunities, and support financial processes that minimise risk and drive growth.

About You

Previous experience in travel operations with a strong understanding of working with international agents and suppliers.

High level of customer service with excellent communication skills.

Strong organisational skills, attention to detail, and the ability to prioritise effectively.

Calm, positive, and professional approach under pressure.

A team player who is proactive, reliable, and solution-focused.

Quick to learn new systems and processes, with strong IT literacy.

Apply

Here at Tribe, we're currently experiencing a very high volume of applications, so it may take us a little longer than usual to get back to you.

To make sure we can continue supporting both candidates and clients to the highest standard, we kindly ask that all expressions of interest are submitted via this advert.

This helps ensure your details reach the right consultant quickly, and we'll be in touch as soon as possible.

If you have any specific questions, please don't hesitate to contact Sarah Lewis on for a confidential chat.

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.

At Tribe we have our guiding light to show us the way.

We bring our whole selves to work.

We encourage inclusion in every single interaction.

We genuinely care about people and are curious about their stories.

We celebrate all points of view.

We will help you find your tribe, the same way we have.

We're all on a journey together so come along...

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