Senior Business Analyst - Transformation
Join Kiwibank as a Senior Business Analyst in a purpose‑led organisation that puts customers first and empowers people to thrive. You’ll be part of a team that values curiosity, collaboration and continuous improvement, and you’ll have the opportunity to lead meaningful change.
Responsibilities
- Lead business analysis across discovery, design and delivery phases.
- Shape processes and define requirements for a connected ecosystem of platforms and experiences that support Business and Retail customer journeys.
- Facilitate workshops, coach other analysts and drive innovation.
- Use data, insights and evolving AI capabilities to better engage customers and reduce complexity for customer‑facing teams.
- Support agile squads, testing, delivery and contribute to Kiwibank’s transformation journey.
Qualifications
Proven ability to lead business analysis across discovery, design and delivery phases.Strong understanding of data needs, data analysis, data mapping and data modelling.Experience in eliciting and documenting user stories and requirements collaboratively.Confidence in supporting testing and delivery in agile environments.Experience with Salesforce implementation.Strong stakeholder engagement and relationship‑management skills.Proficient in business process improvement and documentation.Experience in coaching and developing other BAs.Banking domain knowledge (preferred but not essential).Benefits
Vibrant, inclusive, and supportive work culture.4 wellbeing days per year.Hybrid working arrangements.How to Apply
Applications close on Sunday 16 November 2025. We will be reviewing resumes throughout the advertising period and reserve the right to withdraw the ad at any time.
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