Senior Account Manager

Overview

The Senior Account Manager is responsible for driving performance metrics and first-class 4P execution across a key Kraft Heinz portfolio. Supports leadership of a strategic partnership with a major New Zealand retail customer, and is a trusted customer partner both internally and externally. Facilitates the customer agenda within Kraft Heinz by driving customer orientation through cross-functional collaboration and mid-level leadership. This role will support the Head of Customer in driving best practice across the account, and will lead, coach and develop an Account Executive. Seen as a role model of mid-level leadership across the account and field sales organisation at Kraft Heinz.

Location : Newmarket, Auckland, New Zealand

Responsibilities

• Lead, coach and develop an account executive, always modelling Kraft Heinz values.
• Lead 4P execution of all Kraft Heinz strategies in portfolio, exceeding sales, profit, investment, distribution, market share, forecasting and engagement targets.
• Drive and execute strategic medium-term customer Joint Value Plans, connecting Customer and Kraft Heinz strategy to drive mutual growth and value.
• Lead specific customer agenda within your Kraft Heinz portfolio. Responsible for driving cross-functional customer orientation, collaboration and execution within portfolio.
• Execute customer contact matrix within portfolio to increase cross-functional stakeholder influence in customer structure. Develop trusted advisor status with merchandise manager level.
• Play an active role as a mid-level cross-functional sales leader within portfolio collaboration, process improvement and cultural transformation, contributing to continuous improvement.
• Execute and support leadership of a data-driven selling agenda with customer.
• Perform assigned tasks in accordance with Kraft Heinz Food Safety, Environmental, Health and Safety, and Ethical and Human Resources policies, programs and goals.

Qualifications

Benefits

About Kraft Heinz

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. Our brands are global, with products produced and marketed in over 40 countries.

EEO Statement

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups / Women / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity and other protected classes

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