Senior Integration Support Engineer - Integration Managed Services
Location : Christchurch, Canterbury, New Zealand
Overview
Join Fusion5 as a Senior Integration Support Engineer within Integration Managed Services. This role focuses on operational support, maintenance, small project work and enhancements across multiple integrations and platforms, with strong Azure and MuleSoft engineering knowledge in a 24 / 7 environment.
What You'll Do
- Maintain integrations across cloud, on‑prem, and hybrid environments - primarily on MuleSoft and Azure.
- Support, troubleshoot and debug integration problems.
- Contribute and bring fresh ideas to our integration managed services team.
- Connect and configure integration components and external systems.
- Contribute to monitoring / alerting, runbooks, and proactive remediation.
- Implement CI / CD and contribute to our DevOps practice.
- Help evolve reusable patterns, templates, governance, and developer guides; advocate best practice in secure, resilient integration design, build and operation.
- Work with internal / external stakeholders - architects, BAs, QA, and project managers.
- Participate in a 24 / 7 on‑call roster aligned to ITIL processes, providing clear updates and post‑incident learnings.
- Contribute to presales.
What You'll Bring
Knowledge of integration patterns.Experience in supporting critical production operations, including participation in on-call and 24 / 7 support environments.Practical expertise in observability (monitoring and alerting).Familiarity with DevOps principles and practices.Familiarity with Azure Integration Services, MuleSoft and other integration platforms.Familiarity with infrastructure as code (e.g., Terraform or Bicep).Experience with cloud networks and concepts.What’s in it for you?
Opportunities to shape cutting-edge transformation projects.A collaborative, growth-focused environment that values innovation and customer success.Flexible working arrangements, birthday leave, volunteer days, and regular social events.Clear professional development plans with access to certifications and training.Ready to make a real impact?
If you're passionate about building high-quality solutions and contributing to meaningful outcomes, we'd love to hear from you! Apply today and be part of Fusion5's journey to deliver true transformation.
Job Details
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Information Technology and EngineeringIndustries : IT Services and IT Consulting#J-18808-Ljbffr