Global Infrastructure – It Analyst, Anz (Based In Tauranga, Nz)

Global Infrastructure – IT Analyst, ANZ (based in Tauranga, NZ)

Cytiva Tauranga, Bay of Plenty, New Zealand

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva – a Danaher operating company – our work saves lives and we are united by a shared commitment to innovate for tangible impact.

You will thrive in a culture of belonging where your unique viewpoint matters.

By harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health.

Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines and cell and gene therapies.

At Cytiva you will continuously improve yourself and us – working on challenges that truly matter with people who care for each other, our customers and their patients.

Take your next step to an altogether life-changing career.

What You Will Do

Responsible for daily operational and support activities, including the setup of laptops / desktops, maintaining the IT rooms, providing assistance during company events, etc.

Monitor IT ticket queues and resolve infrastructure incidents and service requests which can come in the form of incoming phone calls, walk-up or web-submitted IT tickets.

Provide support for manufacturing and warehouse operations – the highest priority – and work closely with the business and function leaders in ANZ and Global to provide IT guidance and assistance to support the business requirements.

Who You Are

Diploma / Degree in IT or IT-related discipline.

5 years or more working experience in regional operations support and manufacturing environment role.

Experience installing, configuring, troubleshooting and supporting Windows OS and applications and Active Directory management.

Good written and spoken communication skills, including ability to produce user guides, diagrams and flowchart.

Ability to manage multiple support requests simultaneously, prioritising tasks and allocating resources effectively to meet deadlines and objectives.

Travel, Motor Vehicle Record & Physical / Environment Requirements

Ability to travel –

• % travel, overnight, within territory or locations (Australia – Sydney or Melbourne).

Must have a valid driver's licence with an acceptable driving record.

Ability to lift, move or carry equipment up to 20 kg; any other physical requirements.

It would be a plus if you also possess previous experience in

CCNA or ITIL certification is an advantage.

Experience working in a multinational and diverse environment, with strong interpersonal skills to manage and collaborate with teams across different cultural backgrounds and business practices.

Ability to write simple scripts for automation (e.g. PowerShell, DOS script, etc.).

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programmes that add value to our lives.

Whether it's a health care programme or paid time off, our programmes contribute to life beyond the job.

Check out our benefits at Danaher Benefits Info.

For more information, visit .

Job Details

Seniority level : Not Applicable

Employment type : Full-time

Job function : Information Technology

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