Property Manager

1 week ago Be among the first 25 applicants

4 months FIXED TERM role till Feb

Property Manager – Rotorua

Position Description

Airedale Property Trust (APT) is a property investment, management and development trust affiliated with the Methodist Church (MMN) of New Zealand.

Together, the Three Trusts (MMN, APT and Lifewise) hold and manage directly a portfolio of social housing, retirement villages, retail and residential properties.

Housing first is an exciting collaborative programme that provides housing and wrap around supports to people experiencing chronic homelessness in Rotorua region.

As the Housing Specialist, you will have a key role within a multi-disciplinary Housing First team.

You will manage tenancies for people who are experiencing chronic homelessness.

You will build and maintain relationships with property owners, managing agents, building managers and colleagues.

You will provide a variety of office and field related activities to manage and monitor tenancies including liaising with property owners and tenants.

THREE TRUST VALUE

Compassion – Arohanui

Courage – Maia

Respect – Whakaute

Integrity – Ngakau Pono

Who You Report To

You report to the Operations Manager – Rotorua

Who Reports To Me

N / A

KEY WORKING RELATIONSHIPS

Internal

Property Managers

Property Administrators

Operations Manager

Portfolio Manager

Senior Property Manager

General Manager Residential

Finance Team

External

Lifewise Housing First team

Te Taumata O Ngatai Whakaue

Property Agents

Contractors

LEVEL OF DELEGATION

As stated in The Three Trusts Policy on Delegated Authorities

What You're Responsible For

Developing and managing relationships as well as maintaining consistent communication channels with property owner, building manager, managing agent, tenant, industry contacts, HNZ / MSD and other collaborating agencies

Reporting weekly updates for Operations Manager – Social Housing, monthly for APT board reports and bi-monthly Governance board reports

Submitting vacant properties to BOS / MSD system and link appropriate tenant, request financial assistance

Compiling new tenancy documents (tenancy agreement, bond lodgement form, redirection of benefit form etc.)

Setting a realistic start date for tenancy with tenant and Housing First team

Meeting tenant and key worker to sign move in documents and hand over keys on tenancy start date

Advising finance team of tenant move in / move out

Preparing on charges for utility bills and repairs / maintenance items as required

Ensuring the following tasks are done within their allocated portfolio :

Approving invoices

Doing monthly inspections

Informing and preparing tenants for landlord inspections

Coordinating repairs and maintenance

Keeping on top of rental accounts and reducing arrears

Handling correspondences (i.e. trespass notices, breach letters as required)

Keeping BOS / MSD up to date

Coordinating end of tenancy cleans

Monitoring move ins / move outs

Understand the position of Maori as the tangata whenua.

Commitment to the principles of the Treaty of Waitangi and an openness to understanding the application of the articles of Te Tiriti in the context of The Lifewise Trust.

Promotes a culture where health and safety is seen as integral to success through planning, delivery, monitoring and review of health and safety processes.

What Skills & Experience You Need

Patience, creativity, flexibility, compassion, ability to work in a multi-disciplinary team and sensitivity to persons with experience of chronic homelessness

Strong relationship building, communication and persuasive skills and the ability to engage with people from diverse backgrounds

Able to work effectively alongside people with co-existing mental health and addiction issues and who have experienced homelessness to achieve their goals.

Understand the Treaty of Waitangi and be committed to the principles of Housing First.

A current driver licence

Possess strong organisational skills with the ability to meet a demanding workload, leveraging creativity and innovation

Have an eye for detail

Be resilient

Seniority level

Entry level

Employment type

Other

Job function

Sales and Management

Industries – Non-profit Organizations

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