Keyholder 3IC - Warehouse Stationery, Royal Oak
Join to apply for the Keyholder 3IC - Warehouse Stationery, Royal Oak role at Warehouse Stationery
Company Description
Ko wai mātou – Who we are
At Warehouse Stationery, we're excited about the future as we continue to empower Kiwis and businesses with the tools they need to thrive - whether for work, study, creativity, or connection. We're dedicated to delivering exceptional value and vibrant service, ensuring our customers always leave with their mission achieved!
Job Description
We are seeking a highly motivated and experienced TEMPLATE WS Keyholder 3IC to join our team in Auckland, New Zealand. As the third in command, you will play a crucial role in supporting the store management team, ensuring smooth daily operations, and delivering exceptional customer service.
- Assist in managing daily store operations, including opening and closing procedures
- Supervise and mentor sales associates, providing guidance and support as needed
- Ensure excellent customer service standards are maintained throughout the store
- Manage cash handling procedures and maintain accurate financial records
- Oversee visual merchandising and store presentation to maximise sales
- Assist with inventory management, including stock counts and replenishment
- Support loss prevention efforts and maintain store security protocols
- Act as a key point of contact for customers and resolve any issues or complaints
- Collaborate with store management to achieve sales targets and KPIs
- Participate in staff training and development initiatives
Qualifications
Proven experience in retail, preferably in a supervisory or leadership roleStrong leadership skills with the ability to motivate and guide a teamExcellent customer service skills and a passion for delivering exceptional experiencesProficiency in operating retail POS systems and cash handling proceduresSolid understanding of visual merchandising techniques and inventory managementAbility to work flexibly, including evenings, weekends, and holidays as requiredStrong problem-solving skills and the ability to make decisions under pressureExcellent communication and interpersonal skillsKnowledge of retail operations, best practices, and loss prevention techniquesRetail-related qualifications or certifications are advantageous but not essentialWhat We Offer
Career Growth – Whether you’re looking to build your skills or take on new challenges, we offer a range of career progression opportunities to help you grow!Employee Benefits – From generous discounts across our wide range of products to exciting leave options like volunteer days and birthday leave, we offer plenty of perks to ensure you feel valued.A Supportive Environment – Our culture is all about collaboration, support, and mutual respect. You’ll find a team that is passionate about making each workday as inspiring as it is rewarding.#J-18808-Ljbffr