Territory Manager

Overview

No Relocation Assistance Offered

Job Number # - Auckland, North Island, New Zealand

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

The Territory Manager is responsible for achievement of sales targets in their region through excellence in execution at the point of sale. They must develop and support the partnership between CP and the customer(s) at the store and regional level by nurturing contacts and negotiation. They provide feedback on the in-store environment which allows rapid revision of Commercial strategies.

Key Responsibilities

Business Development & Monitoring

• Build store specific account plans to identify opportunities to drive incremental Net Sales through tracking of KPI’s and analysis of :
• Micro territory reports
• Category ranking reports
• Priority ranking reports
• Providing shopper and consumer insight to support fact based decision making
• Management of trade spend to drive incremental Net Sales.
• Management of promotion efficiency to drive incremental Net Sales
• Promotional evaluation to maximize ROI
• Presentation of New Products
• Building and managing relationships with key players at the store and / or regional level.
• Conduct regular account performance reviews to review the business, and present opportunities to improve and grow that business.
• Conducting negotiations as necessary (listings, planograms, displays, promotion execution etc) at store level
• Coordinating special promotion events in store-value added promotions, pallet ready displays etc…
• Effective supply chain management :
• Ensuring optimum stock levels on shelf
• Ensuring optimum safety stock levels in store
• Provide analytical support to buyers to ensure stock coverage for key promotions
• Timely and effective communication of OOS to stores.
• Sales Team Involvement
• Provide feedback to KAM / Operations Manager on customer strategy changes that affect 5P execution.
• Review store promotion performance to provide fact based challenge to promotion strategy where appropriate.
• Providing consistent and accurate collection of data to allow monitoring of 5P performance vs. target
• Working with the Manager to review Merchandiser itineraries (location, frequency, duration vs. plan) and roles to ensure optimal deployment of limited resource according to customer and business needs
• Monitoring competitive activity at store level, recording and consolidating key activities, and identifying competitive best practices and discussing with BDM so that they can proactively respond with strategic / tactical refinements.
• Working with logistics to plan, analyze, and forecast customer needs, to follow up on orders to ensure on time and complete delivery, and to prioritize customer requirements when product is unavailable
• Administration :
• Utlising communication tools effectively – UMPC
• Checking invoices & credits are valid and accurate before sending for processing.
• Attend weekly WIPs with Key Account Managers - sharing and collecting market information
• Co-ordinating Merchandiser call cycles to provide :
• Appropriate resource to support key stores and ad hoc promotion displays.
• Monitoring of hours worked in target stores within budget
• Weekly sign off of Merchandiser hours
• Maintain an updated Account Profile of key customer details
• Manual lifting is a requirement of the role.
• In-Store Compliance
• Monitoring and checking in store promotion compliance to price, display, position, POS etc…
• Understanding the strategic business purpose of in-store promotions and activities and ensuring that these activities (e.g., displays, POP, pricing, space / plannogram) are in compliance with plans and are successfully executed.
• Resolving and / or helping to resolve operational issues at store e.g. credit disputes.
• Key Contacts Internal / External
• Internal – Customer Development, Finance, Marketing Teams
• External – Stores assigned to territory
• People Management
• Responsibility for performance and effective utilization of Merchandisers within the sales region
• Practice Colgate’s Management and VCP principles

Our Commitment to Diversity, Equity & Inclusion

A achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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