National Manager, CPF

Overview

Be among the first 25 applicants. Have meaningful impact as a National Manager, CPF . For over 165 years, NZI Insurance has been protecting Kiwi businesses around New Zealand. Part of IAG New Zealand Limited (known as IAG), we actively help Kiwis manage their risks and provide support through thick and thin. We’re looking for a bold, strategic leader to take on a dynamic and high-impact role in NZI. As National Manager, CPF , you’ll be at the forefront of managing our partnership with Aon, leading the delivery of best-practice relationship management, underwriting, and operational processes across the CPF facility. This role is central to our strategy for going to market and requires someone who thrives in a fast-paced, complex environment and is ready to drive transformational change. You’ll work closely with Aon and internal stakeholders to design and deliver operational strategy, navigate evolving distribution models, and lead change across the business. With a strong focus on collaboration, influence, and execution, you’ll ensure the CPF facility delivers exceptional customer outcomes while aligning with broader strategic goals. This is a market-facing role based in Auckland, with regular travel across the country to engage with teams and stakeholders in Aon offices. If you\’re driven to simplify complexity, accelerate outcomes, and lead meaningful change, this is your chance to make a real difference. This is a permanent, hybrid role based in Tamaki Makaurau (Auckland) .

Responsibilities

As National Manager, CPF, you’ll lead the delivery of best-practice relationship management, underwriting, and operational processes across the CPF facility. You’ll work with Aon and internal stakeholders to design and deliver operational strategy, navigate evolving distribution models, and drive transformational change. You\'ll champion collaboration, influence, and execution to ensure exceptional customer outcomes while aligning with broader strategic goals. This role is market-facing and involves regular travel to engage with teams and stakeholders in Aon offices.

About Us

Mō Mātou | About Us

At NZI you’re not just part of one brand, you’re part of a large purpose-led trans-Tasman group called IAG, dedicated to making your world a safer place. IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions, and we expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual. We’re passionate about social issues, walk the talk on sustainability, and strive to do more than standard on things that matter. We’re proud to be an accredited family-friendly workplace and are committed to being a safe and supportive space for all our employees. We’re ready for you. Apply today.

Ōu Pūkenga | About You

You’ll Thrive In This Role If You Bring

• Deep experience in the New Zealand general insurance market, particularly in commercial insurance, underwriting, and broker relationships
• Strong leadership experience, with the capability to manage change, develop and coach high performing teams
• Exceptional relationship management skills, with the confidence to influence and challenge senior stakeholders
• Proven ability to lead through change and drive transformation across complex operating environments
• Strong strategic thinking and commercial acumen, with a focus on delivering customer and business outcomes
• Experience working in agile or hybrid delivery environments
• Outstanding communication and negotiation skills, with the ability to engage at all levels
• A proactive, resilient mindset and the ability to navigate ambiguity with confidence
• A passion for collaboration and a commitment to continuous improvement

Applications close Wednesday, 22 October 2025 .

Benefits

Seniority and Employment Details

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