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Specialist, Technology Operational Risk

Specialist, Technology Operational Risk

IAGAuckland, Auckland, New Zealand
1 day ago
Job description

Specialist, Technology Operational Risk

Join the largest general insurance group in Australia and Aotearoa New Zealand. We’re a top‑tier ASX‑listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.

About the Role

We’re looking for a dynamic Technology Operational Risk Specialist who will play a key part in enabling our technology teams to navigate the IAG Risk Management Framework with confidence and ease. You’ll contribute to the continuous improvement of technology risk, control, and assurance processes, helping to strengthen our governance and operational resilience.

Key Responsibilities

  • Provide first‑line risk support across Technology & Operations in line with Group Risk Management Frameworks, including risk profiling and assessments.
  • Manage control issues and risk events, oversee third‑party risk governance, and enhance reporting and oversight of critical systems.
  • Engage with executive‑level stakeholders on technology risk management matters.
  • Provide expert guidance on control design and effectiveness, drawing on industry best practices and internal standards.
  • Support the identification, assessment, and automation of technology controls, including the use of AI.
  • Enable technology teams to independently apply the Risk Management Framework through intuitive tools and resources.
  • Leverage internal and external data to deliver forward‑looking technology risk insights.
  • Act as a risk SME on projects, initiatives, remediation, and continuous improvement activities.
  • Collaborate with Technology & Operations teams, Risk Advisors, and control owners to embed risk awareness and accountability across the organisation.
  • Mentor and uplift the skills of junior team members.
  • Contribute to future growth planning and support enterprise programs across IAG.
  • Promote a safe and well environment for all team members.

About You

  • Minimum five years of technology experience and two years in technology risk.
  • A ‘can do’ mindset and collaborative, courteous approach to work.
  • Strong stakeholder engagement skills; able to build trust and influence outcomes through clear communication.
  • Commitment to delivering high‑quality outcomes and ownership of responsibilities.
  • Passion and drive to inspire others and maintain momentum in challenging situations.
  • ITIL® 4 Foundation Certification and / or Cobit Foundation.
  • Professional certifications such as CISA, CRISC, CISM or equivalent.
  • Application Deadline

    Applications close Thursday, 30 October 2025 at 23 : 59 NZT.

    Benefits

  • Boosted Kiwisaver with 4% employer contribution and life insurance as standard.
  • Up to 50% off on personal insurance, including home and motor insurance.
  • Annual $500 Health & Wellbeing payment.
  • 5 myLeave days per year on top of annual leave.
  • Work from home and many more flexibility options with myFlex.
  • Employment type eligibility criteria apply.
  • About IAG

    IAG is the largest general insurance group in Aotearoa New Zealand and Australia, a tech and research facility, a hub for climate‑change experts and a centre of resilience design. We champion Māori prosperity and well‑being, celebrate diverse perspectives, and are committed to sustainability and a safe workplace.

    Job Details

    Location : Christchurch, New Zealand. Seniority level : Mid‑Senior level. Employment type : Full‑time. Job function : Finance and Sales. Industries : Insurance.

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