Security Team Member – Front Door

About the Role

As a Security Team Member, you'll play a key role in creating a safe, welcoming environment for our customers and team.

You'll be stationed at the entrance, greeting customers, monitoring foot traffic, and helping deter theft or suspicious activity.

You'll also assist with health & safety protocols and support the wider team when needed.

Responsibilities

Greet customers with a warm and professional manner

Monitor entry and exit points for security and safety

Identify and report any suspicious behaviour or incidents

Assist with emergency procedures and store evacuations if required

Support loss prevention efforts and work closely with store leadership

Maintain a visible presence and uphold Mitre 10's values

What We're Looking For

Previous experience in security, retail, or customer service is a plus

Strong communication and observational skills

Calm under pressure and confident in handling difficult situations

Reliable, punctual, and professional

A current Certificate of Approval (COA) is preferred but not essential – we can support the right candidate to obtain one

Why Join Us?

Be part of a brand-new store opening in the heart of Wellington

Work with a supportive and passionate team

Flexible hours and a variety of shifts available

Opportunities for growth and development within Mitre 10

Apply now to be part of something exciting and help us build a safe and welcoming space for our community!

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