Part-Time Banking Consultant

OverviewJoin to apply for the Part-time Banking Consultant role at ANZGet AI-powered advice on this job and more exclusive features.About The RoleThe Banking Consultant role in our Personal Banking portfolio, will be critical to making this happen.

You would : Provide exceptional customer experience, meeting the needs of customers across the Retail product set, excluding Home Lending.Contribute to a significant uplift in customer engagement and advocacy, and create real customer value.Conduct basic analysis of financial information relating to consumer lending.Actively participate in and support bank programmes and initiatives.Ensure compliance with ANZ and branch policies and procedures.Take responsibility to 'know your customer' from a risk perspective.Demonstrate living the ANZ Values with customers and colleagues.

Role Type : Part-time, Permanent Opportunity

Work Schedule : 22.5 hours

Saturday - 11 : 00am to 4 : 30pm (6.5 hrs)

Role LocationManukau Mall - Te Moro o Manukau

Additional DetailsRole Type : Part-time, Permanent OpportunityWork Schedule : 22.5 hoursSaturday - 11 : 00am to 4 : 30pm (6.5 hrs)Tuesday - 10 : 00am to 3 : 00pm (5 hrs)Wednesday - 11 : 00am to 4 : 00pm (5 hrs)Friday - 12pm to 6 : 00pm (6 hrs)

What Will Your Day Look Like?

As a Banking Consultant / Personal Banker, you will have the opportunity to : Provide our customers with a seamless branch experience by meeting end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions.Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience.Contribute to a significant uplift in customer engagement and advocacy, and create real customer value.Actively participate in and support bank programs and initiatives.Take responsibility to 'know your customer' from a risk perspective, andEnsure compliance with ANZ and branch policies and procedures.

What Will You Bring?

To grow and be successful in this role, you will ideally bring the following : Exceptional customer focus - retail experience is an advantageExperience in being a user and promoter of technology - working knowledge in using different digital channels is an advantageAbility to multi-task and highly adaptable to change and ambiguityWillingness to work in a collaborative team environmentSound understanding of complianceExcellent communication and interpersonal skillsProficiency in one or more Asian languages—such as Cantonese, Mandarin, Tagalog, Vietnamese, or similar—is preferred to support our diverse client base

You're not expected to have 100% of these skills.

At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

Why Join Us?

From the moment you join ANZ, you'll be part of a work whanau striving towards a common purpose : shaping a world where communities thrive.

We offer flexible working arrangements and a range of benefits including wellbeing services and discounts.

ANZ is committed to diversity and inclusion and to building a workplace that reflects Aotearoa New Zealand's communities.

To find out more about working at ANZ visit / .

You can apply for this role by visiting ANZ Careers and searching for reference number .

Job Posting End Date22 / 09 / 2025 , 11.59pm, (Melbourne Australia)

Location : Auckland, New Zealand

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