Benefits
Discounted medical insurance and staff discounts.
Role Overview
We are currently seeking a dedicated Sales and Service Manager to join our experienced and passionate Levin management team. As a key member of a small team of Department Managers reporting to the Assistant Store Manager, you will enjoy the support of a wider network both in store and regionally. Exposure to a wide range of retail offerings—from Women’s and Men’s fashion to Homeware and Nursery—will set you up well for future retail career opportunities.
Responsibilities
- Drive department sales and take full ownership of the team’s sales performance.
- Manage, coach, develop and motivate the team to exceed sales budgets.
- liaise with visual merchandising to ensure all visual elements (banners, windows, hot spots) are in place on time before store opening.
- drive a customer service culture across departments by ensuring high levels of customer service.
- implement and communicate promotional plans for upcoming events.
Qualifications
2+ years’ experience in a similar position (Store Manager at a small store or Department Manager at a medium‑to‑large store).Strong sales coaching competence – proven ability in coaching for sales improvement.Exceptional customer focus.Excellent team management experience – can motivate and coach a team to improve sales results.What We Offer
Career progression through internal succession planning with many examples of employees progressing through promotions or transfers across different stores.Unlimited opportunities to grow and develop your skills with ongoing training and development.Opportunity to complete nationally recognised qualifications.A comprehensive online learning database specifically tailored to each role in the business.Generous staff discounts across the Farmers and James Pascoe Group.Competitive salary and management incentive scheme.Opportunity to work with a company that collaborates with carefully chosen New Zealand charities to create community‑based initiatives, raising awareness, providing education and generating funds to enhance people’s lives.Employment Conditions
This is a permanent full‑time role that will involve weekend work and flexibility for early starts and late nights as part of the management roster.
Work‑Right Requirements
Entitlement to work in New Zealand is required. If invited to interview, you will be required to bring original documentation demonstrating your entitlement to work in New Zealand. Applicants must be NZ residents or possess a valid NZ work visa.
Apply now for this role or get more information by contacting Claire Neyle.
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