Full Time Care Navigator

Asa GP Receptionist, you will be the first point of contact for our patients,playing a crucial role in delivering excellent customer service and ensuringthe smooth operation of the practice.

Your responsibilities will include, butare not limited to.Main duties of the jobGreeting patients and visitors warmly and professionallyManaging telephone and face-to-face inquiries, booking appointments, and handling cancellationsUpdating and maintaining patient records using our Emis software systemAssisting patients with registration and any necessary paperworkHandling prescription enquiries and other administrative tasksCommunicating effectively with medical staff and patients to ensure efficient service deliveryEnsuring the reception area is clean, organised, and welcomingAdhering to confidentiality and data protection policiesAbout usWe are abusy and well-established General Practice dedicated to providing high-qualityhealthcare to our community.

Our team is committed to ensuring patients receivethe best possible care in a friendly and efficient manner.

We are currentlylooking for a professional and compassionate GP Receptionist to join our team.If youare interested in the role, please submit an application form.

If yourapplication is successful, you will be contacted to have a telephone interviewwith a view to being invited for a face-to-face interview with the Operationsand HR Manager.We lookforward to receiving your application and potentially welcoming you to ourdedicated team.Job responsibilitiesJob Title : GP ReceptionistLocation : Northgate Medical Practice / Blean Surgery / Chartham SurgeryJob Type : Full-time / Part-timeAbout Us : We are a busy and well-established General Practice dedicated to providing high-quality healthcare to our community.

Our team is committed to ensuring patients receive the best possible care in a friendly and efficient manner.

We are currently looking for a professional and compassionate GP Receptionist to join our team.Job Description : As a GP Receptionist, you will be the first point of contact for our patients, playing a crucial role in delivering excellent customer service and ensuring the smooth operation of the practice.

Your responsibilities will include, but are not limited to : Greeting patients and visitors warmly and professionallyManaging telephone and face-to-face inquiries, booking appointments, and handling cancellationsUpdating and maintaining patient records using our Emis software systemAssisting patients with registration and any necessary paperworkHandling prescription enquiries and other administrative tasksCommunicating effectively with medical staff and patients to ensure efficient service deliveryEnsuring the reception area is clean, organised, and welcomingAdhering to confidentiality and data protection policiesKey Requirements : Previous experience in a receptionist or administrative role, preferably within a healthcare settingExcellent communication and interpersonal skillsStrong organisational abilities with a keen eye for detailProficiency in using computer systems and basic software applicationsAbility to work effectively in a fast paced environment and manage multiple tasks simultaneouslyCompassionate and patient focused attitudeFlexibility to work varied shifts, including some evenings and weekends as neededTraining and professional development opportunitiesSupportive and collaborative work environmentPerson SpecificationQualificationsGCSE grade A to C in English and MathsExperienceExperience of working in primary careExperience of working in primary careDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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