Customer Services & Operations Representative (Full-Time)

Customer Services & Operations Representative (Full-Time)

Join to apply for the Customer Services & Operations Representative (Full-Time) role at Avis Budget Group

Based at our Napier Airport Branch, we have a full‑time position available for someone who has exceptional customer service skills and isn't afraid of hard work.

We work 7 days per week, Monday to Sunday from 07 : 00 am to 10.00 pm. In this full‑time role you will be scheduled to work on our rotating roster working 40‑hours per week consisting of 5 x 8‑hour shifts per week that will include early mornings, evenings, weekends and public holidays as required.

About the Role

As what we call a Rental Operations Agent you will be involved in all aspects of our business! This varied role covers both our front and back of house operations. On the counter you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings.

On the other hand, you will be inspecting vehicles for damages and maintenance issues, driving, and parking our cars as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers.

What’s On Offer

• $25.11 per hour, plus increase your earnings with our sales incentive scheme.
• Uniform and parking provided.
• Wellbeing programme incl. life insurance, discounted health insurance and superannuation options.
• Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.
• Full training provided to help you achieve your goals & reach your potential.

What We Are Looking For

If you would like the opportunity to represent Avis Budget Group, then we want to hear from you! To put an application forward, please click Apply.

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world‑famous brands -Avis, Budget, Zipcar, and Apex- we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

Hawke's Bay, New Zealand

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